Case Manager

COMMUNITY COORDINATOR - 56058

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868.00 -$72,298.00.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City’s juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good.

We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
Juvenile Justice Program Services (JJPS) ensures that youth served by DYFJ (from detention to placement) are receiving comprehensive and consistent medical, mental health, case management, social and educational services throughout their involvement with our system by overseeing ACS’ entire array of programming and services for court involved youth, developing innovative programming and services for youth and families, strengthening mental health services, working together with stakeholders to identify trends, track data, and implement effective interventions, and coordinating training and staff development around specific clinical, mental health, and programmatic issues such as LGBTQ youth issues, family engagement, substance abuse, and the impact of trauma.

In addition, JJPS organizes our family engagement and parent support work, and provides staff training on mental health, trauma, LGBTQ issues and Commercially Sexually Exploited Children. Case Management is responsible oversight and management of the intake, adjustment, and facilitation, coordination, advocacy, planning, discharge and re-entry for juvenile delinquents, juvenile offenders, and adolescent offenders remanded to and/or placed in the care and/or custody of ACS within an assigned secure detention facility.
The Case Manager is responsible for the direct intake and assessment of the facilitation, planning, coordination, provision, tracking and monitoring of services (e.g., education, crisis intervention, individual, family and group counseling, pro-social and vocational programming, mentoring, advocacy, and re-entry) provided for each youth admitted to the secure detention facility. The case manager will work within the DYFJ’s detention continuum to effectively manage the intake, adjustment, advocacy, planning, discharge and re-entry of juvenile delinquents, juvenile offenders, and adolescent offenders remanded to and/or placed in the care and/or custody of ACS within an assigned secure detention facility.

• Perform daily case management services (including intakes, managing visitor entry into the facility, facilitating youths’ access to telephone calls) within a juvenile detention facility for youth pending court proceedings and/or as a sentence after a conviction for either felony or misdemeanor offenses.
• Complete and maintain adjustment reports and other documentation requested by the courts, statistical reports, data entry, internal monthly, quarterly and annual reports, and case management records that are contemporaneous, accessible and used as the basis for planning services for youth, management of the secure detention facility, and evaluation of the care provided to youth lodged at the secure detention facility.
• Manage resident youth cases, including assessing the needs of youth, performing intakes, intervening on youths’ behalf to access services, managing youth visits, telephone calls and correspondence, and…