Client Care Worker/Resident Assistant -PT Job New York New York USA,Social Work

Location: New York

Position:
Client Care Worker/Resident Assistant

Volunteers of America-Greater New York (VOA-Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We over 60 programs across New York City, Northern New Jersey and Westchester County, providing emergency, transitional and permanent housing for families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and a special education preschool program.

Minimum Qualifications

Associate’s degree or high school diploma or GED with relevant experience.
Polite and pleasant manner, efficient and firm manner, and ability to operate a busy front desk/security operation.
Ability to perform diverse tasks with ease and maintain confidentiality.
F‑80 certificate required within 90 days of hire.

Responsibilities

Oversee the client’s daily activities and monitor client rights and adherence to program rules and routines.

Greet all visitors; assist them directly or announce their arrival to staff or residents.

Ensure that all client guests sign in and out as required.

Follow assigned procedures in emergency situations including crisis intervention and de‑escalation; report all client related incidents to the program director and assigned case manager; complete Incident Reports as outlined by the Program Manual.

Conduct rounds at residence as assigned.

Confirm the arrival of scheduled home health aides and visiting nurse; follow up if the visit is not completed and reschedule.

Provide summaries of client interactions and assistance to the assigned case manager.

Facilitate onsite wellness events as assigned by the Wellness Coordinator to include completion of group note and sign‑in sheet.

Work with assigned ESSHI tenant on skill building identified on individualized service plan such as computer literacy, kitchen and cooking safety, healthy eating and meal preparation; document training and skills building provided to the tenant and submit summary to assigned case manager.

Benefits

Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
, including a Paid Birthday Holiday

VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

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Job Posting Language

Client Care Worker​/Resident Assistant -PT

Client Care Worker/Resident Assistant -PT