Program Manager, Social Work

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more ovatingjustice.org.

The Center for Justice Innovation (the Center) works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. Since 2011, the Brownsville Community Justice Center (BCJC), an operating project of the Center, has worked to address systemic inequality, enhance public safety, and create opportunities for residents to lead in building a safer, more equitable community.

The Neighborhood Safety Collective (NSC) builds on BCJC’s decade of community-driven work, serving as a platform for residents, government partners, and community stakeholders to co-design and implement initiatives that improve safety, foster economic opportunity, and reduce reliance on the justice system.

BCJC is seeking a Program Manager, Social Work. Reporting to the Project Director, the Program Manager is a leadership role responsible for overseeing the BCJCs' social work team, therapeutic programs, and healing-centered practices. Working in close collaboration with the Community Initiatives team, this position ensures that youth and community participants receive holistic support that fosters healing, personal growth, stability, and long‑term success.

The Program Manager provides supervision, coaching, and thought leadership to a team of social workers, advocates, mentors and interns. This role plays a critical part in integrating healing centered insight into program design, supporting interdisciplinary collaboration, and aligning social work practice with the Justice Center’s commitment to equity, healing, and restorative approaches to justice.

Leadership and Supervision
:

• Supervise and support a team of social workers, advocates, mentors and social work interns by facilitating regular individual supervisions, goal setting, performance evaluations, and case conferencing;
• Set clear expectations and accountability standards for ethical and high‑quality social work practice in line with organizational values and healing centered principles; and
• Provide professional development opportunities for staff, including training, peer learning and external continuing education resources.

Social Work Practice Management
:

• Oversee all aspects of individual support, counseling, and advocacy, including enrollment, action planning, crisis intervention, referrals, and follow‑up;
• Ensure accurate and timely documentation in data management systems in accordance with funder and organizational requirements;
• Maintain internal practice guidelines, workflows, and compliance standards for social work services;
• Identify and implement healing centered group and community programming; and
• Support home visit, crisis response and court advocacy practices.

Program Integration and Cross‑Team Collaboration
:

• Collaborate with the Manager of Community Initiatives and program coordinators to ensure seamless integration of supportive services into youth and community programs;
• Co‑develop responsive support for participants engaged in workforce programs, interest‑based and project‑based programs, and leadership development;
• Participate in interdisciplinary planning and design of new initiatives, ensuring social‑emotional needs are centered;
• Serve as the primary liaison between the social work team…