Case Manager, Stability Supportive Program

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Who We Are:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth.

CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Stability Housing Program provides 60 units of supportive housing to chronically homeless single adults and adult families with family members who have a serious mental illness or substance abuse disorder, including those who may have a co-occurring serious mental illness and substance abuse disorder. Staff provide case management and other supportive services to enable clients to achieve the skills and financial independence necessary for independent living.

Clients also receive partial financial assistance with utility costs.

Position:
Case Manager

Reports To:
Program Manager

What The Case Manager I Does:

• The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment
• Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc
• Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes
• Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc
• Escort clients to appointments (educational, medical, social service, etc.)
• Assist clients in completing applications for benefits and entitlements and monitors outcome of process
• Collect all required documentation and create client files
• Conduct a minimum one home visit per month
• Report any repair issues to the Housing Specialist
• Monitor clients’ living conditions
• Meet required monthly projections
• Provide all required information for the completion of monthly program reports
• Maintain clients’ charts always audit ready
• Other duties as assigned

Minimum Education/Experience Required:

• Bachelor or Associate degree with one year of equivalent experience, or
• Two years of equivalent experience with sufficient education and technical expertise: to comprehend written and oral instructions (work orders); basic math to accomplish maintenance tasks; and to document accomplished tasks

Other Requirements:

• Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse
• Computer literacy in Microsoft Office Suite

Preferred Qualifications:

• Bi-lingual English and Spanish

Compensation: $50,000 Annually
When salary ranges are listed, the range would represent the low and high end for the applicable position &…