Case Manager

Join to apply for the Case Manager role at Acacia Network
.

Acacia Network is the leading Latino integration care nonprofit in the nation, offering the community—from children to seniors—a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience, and lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community‑building services we have been working on since 1969.

Hiring talented individuals like you has helped us expand quickly with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.

Under supervision of the Director of Social Service, the Case Manager provides case management, housing support to clients, and monthly reporting to ensure compliance with program parameters.

$40,000.00/yr – $45,000.00/yr

• Conduct needs assessments and case management for assigned families.
• Conduct intakes, home visits, and apartment inspections.
• Hold bi‑weekly interviews with clients.
• Maintain up‑to‑date files including client history and profile.
• Provide information and referrals, arrange services, advocate and intervene with government agencies, offer short‑term counseling, and assist in developing service plans aimed at restoring family independence.
• Coordinate workshops, seminars and other activities for the general client population.
• Perform related duties as assigned.
• Make recommendations to improve service levels.

• Meet with the Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing applications, completing documentation in a timely manner.
• Meet with the Head of Household every two weeks to determine housing status and immediate needs.
• Contact landlord/broker to schedule apartment visits.
• Follow up with landlord/broker to ensure Section 8 package or related documents were submitted.
• Schedule Head of Household for apartment inspection with the housing site.
• Follow‑up meeting with resident for lease signing.
• Follow‑up meeting after lease signing to schedule resident for move‑out.
• Contact Public Assistance agency to request rent checks.

• Provide case management and onsite crisis intervention.
• Complete required service plans.
• Educate participants on good housekeeping, home‑safety practices, budgeting, and landlord/tenant relations as needed.
• Maintain appropriate documentation of all tenant contacts.
• Document monthly progress notes in the participants’ chart.
• Conduct home visits to evaluate compliance with program rules and assess need for referral to supportive services.
• Report any alleged child neglect or abuse to the ACS agency or authorities.

• BA degree in a relevant field (Master’s preferred)
• Minimum of 2 years of Case Management experience
• Experience working with homeless populations
• Housing knowledge
• Familiarity with community resources
• Excellent oral and written communication skills

* Acacia Network is an equal opportunity employer*

Seniority level:
Entry level |

Employment type:

Full‑time.