Eligibility Worker

Join to apply for the ELIGIBILITY WORKER role at NYC Department of Social Services

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YOU MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE

The HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yorkers living with HIV or AIDS live healthier and more independent lives. We assist with an individualized service plan that targets the support and necessary benefits that are specific to a client’s medical situation that will enhance his or her well-being. In addition, this Agency has a legal mandate, based on Local Law 49 and the Henrietta

D. versus Giuliani Federal court case, to ensure that HASA clients are serviced promptly.

HASA provides intensive case management, rental assistance, emergency and non-emergency housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance. HASA also provides vocational services that prepare clients for work. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.

HIV/AIDS Services Administration (HASA) is recruiting for Twenty-one (21) Eligibility Specialist III, to function as Eligibility Workers

Perform initial assessment and recertification interviews to document mandated information, assess need and level of assistance, while verifying that the consumer has presented all necessary documentation by annotating case record and making copies. In those cases where further documentation is required, follow-up appointments are scheduled.

Determine initial and continuing eligibility for HASA services by using automated computer systems such as Welfare Management Systems (WMS), Paperless Office Systems (POS), Family Care Tracking, System (FACTORS) on consumer demographics, and refers consumers to Eligibility Verification Review (EVR) and Automated Finger Imaging System, WINROO, and Turn Around Documents (TADS).

Prepare regular and bottom‑fine budgets to determine the amount of benefits when there is income in the household and when individuals in the household have income that must be used towards the assessment for food stamps.

Review pertinent consumer data from HASA databases, State Welfare Systems. Submitted documentation, computer printouts, matches and files, to enter client specific information into systems and process clearances as they develop.

Prepare detailed write‑ups on case decisions and histories utilizing history sheets (W25s) as mandated to support eligibility decisions made on actions rendered for ongoing or one‑shot deal cases. Initiates benefit payments to consumers after validating budgets ensuring that benefits are submitted through the EPFT system by required roll‑out dates.

Prepare case TADS to reflect changes in household composition or correct incorrect information.

Liaise with courts, marshals, landlords, and utility companies on behalf of clients in regard to inquiries, dispossess', utility shut offs and funds due to these sources.

Evaluate consumers to verify if they meet the specific mandated requirements for various special grants: rehousing, furniture, clothing, and utility connection fees; for those meeting minimum requirements appropriate procedures are completed.

Maintain daily Tickler Files for W908T Face‑to‑Face Recertification return form, Application Data, WI 13K Return with Additional documentation form, Emergency Checks, and WI 06 Cards.

Prepare daily transmittals on case actions for supervisor's weekly reports.

Salary Range: $43,777.00- $50,343.00

• Gramercy - 109 East 16th Street, New York, NY
• Garrison - 888 Garrison Ave, Bronx, NY
• Hamilton - 132 West 125th, New York, NY
• HASA Central Admin - 375 Pearl Street, New York, NY
• Queensboro - 33-28 Northern Boulevard, Long Island City, NY
• Coney Island - 1912 Mermaid Avenue, Brooklyn, NY
• Jerome - 1365 Jerome Avenue, Bronx, NY
• Greenwo…