Social Work Supervisor - Staten Housing

Social Work Supervisor - Staten Island Housing

Join to apply for the Social Work Supervisor - Staten Island Housing role at Selfhelp Community Services
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To provide Selfhelp Active Services for Aging Model (SHASAM) services and supports appropriate for different stages in the aging process, made available to residents, if and when chosen and requested, throughout their tenancy in Selfhelp Housing. Meet client needs for supporting housing stability and reducing social isolation through an array of case management services.

• Supervise social workers and community workers in daily operations of case placement, supervision, coordination, and client relations, and problem solve/resolve emergent issues.
• Assist staff members through regularly scheduled individual conferences in analyzing case problems and improving diagnostic and helping skills.
• Maintain established agency policies and procedures, objectives, quality assurance program and safety standards.
• Consult with and keep department director informed of activities, needs, and problems related to demands.
• Assure that staff adhere to mandates established by contract and that quality service as well as case coordination services are provided.
• Assist in assessing the case worker's skills and identify specific training needs.
• Evaluate performance of staff periodically and report to the director.
• Supervise and direct case workers in developing written care plans and comprehensive assessment forms.
• Attend case conferences with social work staff from other departments and agencies.
• Attend community-based meetings.
• Participate in staff meetings.
• Review case records to ensure services are provided according to assessed care plan.
• Assist in resolving difficult client issues.
• Help clients and families through conferences to understand, accept, and follow care plan recommendations.
• Participate in planning for improving services by interpreting social factors pertinent to program development.
• Provide coverage for workers who are out of office, sick or on vacation.
• Substitute for Director in his/her absence.
• Perform other duties as requested or assigned.
• Complete annual mandatory trainings on topics such as Sexual Harassment Prevention, IT Security Awareness, Compliance, OSHA, HIPAA, and other regulatory compliance.
• Support organization’s mission with excellence and positive interpersonal relationships.
• Adhere to organization’s absenteeism, appearance, and health and safety standards.

$67,500-$69,900, commensurate with experience.

• MSW required; LMSW preferred.
• Two-year human services experience.
• One year supervisory experience.
• Valid driver’s license and car registration.
• Proficient in Microsoft Office Suite and other technology.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Excellent customer service skills.

• Frequently lift/move up to 10 pounds and occasionally up to 25 pounds.
• Occasional exposure to toxic or caustic substances and outdoor weather conditions; risk of exposure to pathogens and unsanitary conditions in client homes.

Mid-Senior level

Full-time

Other