Case Worker-NE_Social Svc Dept

ESSENTIAL FUNCTIONS

Monitors assigned caseload of clients participating in a short‑term life management program; establishes program plan/goals and evaluates client’s progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Conducts tours of program facility for outside agencies as requested; assists with community services as needed; assists in performing social service work for special or seasonal projects; performs other related work as required.

Computer, photocopy machine, calculator, facsimile machine.

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

None.

Knowledge of the principles and practices of social service case management; knowledge of social service resources and agencies in the community; knowledge of effective communication and motivation practices.

Ability to develop program plans and goals based on client’s needs; ability to evaluate the client’s progress toward program goals; ability to work with the public encompassing all types of behaviors; ability to interview clients and to obtain pertinent information; ability to prepare and maintain accurate and complete case notes and client records; ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines;

ability to build and maintain effective and professional working relationships with clients and community agencies.

Ability to meet attendance requirements; ability to read, write, and communicate the English language; ability to communicate clearly and effectively both orally and in writing; ability to think clearly and quickly in order to maintain control of client caseload; ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized; limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)

5-10% of work time; duties are usually performed seated; sitting may be relieved by brief or occasional periods of standing or walking.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.