Case Manager

Case Manager – Acacia Network

Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969.

By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.

Under supervision of the Director of Social Services, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program.

The salary for the Case Manager is $35,000 - $45,000 annually based on relevant experience.

• Conduct needs assessment and case management for assigned families
• Conduct intakes, home visits and apartment inspections
• Hold bi‑weekly interviews with clients
• Maintain up to date files including client history and profile
• Provide information and referrals, arrange services, advocate and intervene with government agencies, short‑term counseling and assist in developing service plan with goal of restoring family independence
• Coordinate workshops, seminars and other activities for general client population
• Perform other related duties as assigned
• Make recommendations to improve level of services

• Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application; complete documentation in a timely manner
• Meet with Head of Household every two weeks to determine housing status and immediate needs
• Contact landlord/broker to schedule appointment to see apartment
• Follow up with landlord/broker to assure that Section 8 package or other related documents were submitted
• Schedule Head of Household for Apartment Inspection with housing site
• Follow‑up meeting with resident for Lease signing
• Follow‑up meeting, after lease has been signed, then schedule resident for move out
• Contact Public Assistance agency to request rent checks

• Provide case management and on‑site crisis intervention
• Complete required service plans
• Educate participants with respect to good housekeeping and home‑safety practices, budgeting and landlord/tenant relations, as necessary
• Maintain appropriate documentation of all tenant contacts
• Document monthly progress notes in the participants’ chart
• Conduct home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services
• Report any alleged child neglect or abuse to the ACS agency or the authorities

• BA degree in relevant field (Masters degree preferred)
• Minimum of 2 years of Case Management Experience
• Experience working with homeless population(s)
• Housing Knowledge
• Familiarity with community Resources
• Excellent oral and written communication

* Acacia Network is an equal opportunity employer*

Entry level

Full‑time

Other

Non‑profit Organizations, Hospitals and Health Care, and Medical Practices