Emergency Assistance & Pathway of Hope Case Manager
Listed on 2026-01-12
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Social Work
Family Advocacy & Support Services, Community Health, Community Worker, Mental Health
Emergency Assistance & Pathway of Hope Case Manager
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The Salvation Army USA Eastern Territory provided pay rangeThis range is provided by The Salvation Army USA Eastern Territory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$16.75/hr - $16.75/hr
Seeking: compassionate individuals looking to help make a difference!
If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!
Seeking a Part Time Emergency Assistance & POH Case Manageron our Geneva Corps Team
Our Part Time Opportunities Offer
- Generous time off every year including 14 paid holidays, vacation time and sick time
- Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
- Tax Deferred Annuity (403B)
- Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
- Christmas Bonus
- Wireless discount for Sprint or Verizon customers
- Free parking
The Emergency Assistance and Pathway of Hope case manager is responsible for overseeing the delivery of emergency assistance services to families and individuals in the Geneva Corps and provide focused POH case management for 3-5 families.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Conduct client needs assessment for each individual/family seeking assistance; determine type and level of emergency service needed; provide emergency basic needs support;, working collaboratively with corps officers and other local service providers; refer clients to other services available in our service area as appropriate.
- Oversee pantry operations including managing volunteer hours and involvement, conduct routine inventory of food pantry stock and place orders as necessary; provide copies of all invoices to corps officer for transfer to DHQ.
- Provide crisis intervention supportive counsel to clients and refer for professional and/or spiritual counseling services as needed or requested.
- Provide POH case management services to 3-5 families at a time with long term support; meet with clients a minimum of once a month; following POH program model and requirements, develop individualized service plans, goals, make needed referrals to community resources; represent the POH program in the community.
- Maintain client files, client databases (EFA and POH) and timely and accurate record keeping according to Salvation Army policy and practices, including case activity (food pantry, assessment, consent, plan development, client progress, outreach, referrals) in respective databases. Hard copies to be promptly filed in client files.
- Maintain client confidentiality, ensure the Release of Information Form is signed by the client before contacting other agencies concerning the client situation and need.
- Communicate programmatic concerns and successes to corps officers.
- Exhibit fiscal responsibility by maintaining client and program spending budgets in consultation with corps officer.
- Provide monthly statistical reports and program budget sheets to corps officer no later than 1st Wednesday of each month.
- Assist with coordination of holiday assistance to the community including Thanksgiving and Christmas distributions.
- Participate in local service provider meetings or other collaborations in social services arena as requested by corps officers; share trends or…
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