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HS​/PRS Case Manager - Northeast

Job in Town of Guilderland, New York, USA
Listing for: Global Refuge
Full Time position
Listed on 2026-01-12
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services, Mental Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Town of Guilderland

Join to apply for the HS/PRS Case Manager - Northeast role at Global Refuge

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Join to apply for the HS/PRS Case Manager - Northeast role at Global Refuge

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Regional Supervisor, the HS/PRS Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment.

Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

This position can be located in one of the following Northeast States of the U.S. (CT, NY, NJ).

Interested candidates who are located in MD, PA, OH, or the Greater Washington, D.C. area (including VA), please see our Mid-Atlantic listing.

Benefits

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, vision available the first day of employment,
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,
At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Conduct home visits and phone contacts with the dual purpose of assessing the safety and appropriateness of the child's placement with their caregiver (sponsor) and connecting the child to services in the community to address risk factors.
  • Ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains:
    Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, and child enrichment activities.
  • Provide crisis intervention services directly, as needed, or connect the family to services to ensure the minor's safety and well-being in a crisis situation.
  • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures.
  • Utilize social work best practices for thorough assessments of the child's progress and services provided.
  • Maintain regular and timely communication with the supervisor around any issues concerning the child's safety, stability, or well-being in the placement.
  • Participate in ongoing supervision
  • Other duties as assigned.
Qualifications

  • Bachelor's degree in Social Work, or other relevant degree or equivalent experience
  • At least 1 year of experience with child welfare programs
  • Knowledge of community resources and ability to connect families to community services
  • Excellent clinical and crisis intervention skills.
  • Excellent verbal and written communication skills
  • Critical assessment and analysis skills
  • Proficiency in Microsoft Office applications
  • Ability to travel up to 70%
  • Fluency in Spanish required
  • Knowledge of and experience working with refugee or immigrant children preferred
  • Cross-cultural or international experience preferred
Special

Position Requirements

  • A valid driver's license required
  • Must…
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