Low Voltage Service Technician

Key Responsibilities

• Service, troubleshoot, and maintain low-voltage systems and structured cabling systems in commercial environments
• Perform diagnostics, repairs, and upgrades on data cabling, voice cabling, and related low-voltage infrastructure
• Troubleshoot low voltage cabling issues, including connectivity problems, terminations, and pathway deficiencies
• Perform cable testing, certification, and documentation for structured cabling and data cabling systems
• Respond to service calls across multiple customer locations and facility types
• Read and interpret service documentation, blueprints, and site drawings
• Replace, repair, and re-terminate damaged or non-compliant low voltage cabling
• Install and service pathways including J-hooks, cable tray, and surface-mounted raceway as needed
• Maintain accurate service reports, documentation, and customer sign-offs
• Communicate professionally with customers, site contacts, and internal teams
• Follow all safety standards, customer requirements, and OSHA guidelines

• Proven experience as a Low Voltage Service Technician, Low Voltage Technician, or Lead Service Technician
• Strong hands-on background in low-voltage systems, structured cabling, and data cabling
• Experience performing service work, troubleshooting, and corrective repairs
• Ability to work independently with minimal supervision in customer-facing environments
• Working knowledge of BICSI, NEC, and TIA/EIA standards
• Ability to read and interpret prints, drawings, and service documentation
• Comfortable working in ceilings, confined spaces, and active facilities
• Ability to operate ladders, scissor lifts, and boom lifts (as required)
• Strong communication skills and a professional customer-service mindset
• Must have basic telecommunications tools, PPE, and reliable transportation
• Valid drivers license with a clean driving record
• $25–$30 per hour, based on experience and technical capability
• Steady service-focused work with limited overnight travel
• Company-paid medical, dental, prescription, and vision coverage
• Life insurance, AD&D, and long-term disability insurance
• Paid vacation and holidays
• MD Live and Tria Health programs
• Company-matched 401(k) and IRA retirement plans
• Mileage and drive time reimbursement when using a personal vehicle

This role offers consistent, long-term low-voltage service work without extended travel. Technicians who succeed here enjoy stable hours, strong benefits, customer-facing responsibility, and the opportunity to grow into lead-level service roles while supporting high-quality commercial low-voltage infrastructure.