Field Technician

Position Summary

The Field Technician I plays a critical role in the on‑site installation, servicing, and troubleshooting of signage products. This position involves working with a variety of sign types—including illuminated, non‑illuminated, vinyl, and dimensional signs—at commercial and retail locations. The ideal candidate has hands‑on technical skills, a strong attention to detail, and a commitment to safety, quality, and customer satisfaction.

This entry‑level position supports senior installers and learns the skills necessary to grow within the installation team.

• Install a wide range of signage, including wall signs, pole signs, monument signs, channel letters, vinyl graphics, and more.
• Perform service and maintenance on existing signs, including lighting repairs (LED/fluorescent), panel replacement, and structure checks.
• Safely operate power tools, hand tools, ladders, and lift equipment to perform installations.
• Ensure signs are securely mounted and meet all job specifications, alignment, and quality standards.

• Conduct site checks and surveys before installation to assess conditions, take measurements, and confirm installation methods.
• Load materials and tools required for each job; ensure proper staging and transport of signage from the shop to site.
• Coordinate with project managers and/or clients on arrival, timelines, and any access or permitting needs.

• Diagnose and resolve field issues, such as incorrect placement, electrical faults, or unexpected site conditions.
• Document site issues and communicate necessary adjustments to the project or design team.

• Serve as a professional on‑site representative of the company when interacting with clients or property managers.
• Provide updates on job progress, completion, or any complications to supervisors or project managers.
• Collaborate closely with other installers, electricians, and subcontractors to ensure seamless execution.

• Follow OSHA and company safety standards at all times.
• Ensure job sites are clean and secure before, during, and after work is completed.
• Properly use and maintain personal protective equipment (PPE) and lifting equipment (boom lifts, scissor lifts, etc.).

• High school diploma or GED required.
• 1–3 years of experience in signage installation, general construction, or a technical trade preferred.
• Comfortable with heights and working outdoors in variable weather conditions.
• Experience operating hand tools, power tools, ladders, and lifts.
• Basic electrical knowledge (especially low voltage / LED wiring) preferred.
• Ability to read and interpret blueprints, install instructions, and measurements.
• Strong attention to detail, time management, and communication skills.
• Valid driver’s license and clean driving record required. CDL or ability to obtain one is a plus.
• Ability to travel locally and regionally as required by project schedules.

• Must be able to lift up to 75 lbs.
• Regularly required to stand, bend, kneel, climb, and reach.
• Comfortable working at heights using ladders or lift equipment.
• Exposure to outdoor conditions, power tools, and construction environments.