Commercial​/Residential Technician

Description

Title: Commercial/Residential Technician

Reports to: General Manager

Job Type: Full-Time

Location: Locke, NY

Come join our team and open the door to an amazing career at Genson Overhead Doors! We have an immediate opening for a Commercial/Residential Technician at our Locke, NY location.

Genson Overhead Door is one of New York’s leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.

In the role of Commercial/Residential Technician
, you will assume a pivotal responsibility in the maintenance and repair of our full offering of commercial and residential products including garage doors, dock equipment, and more.

• Service commercial and residential garage door products & related systems per manufacture specifications and ensure customer satisfaction with completed work.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain safe, secure and healthy work environment both at our warehouse and at job sites.

• Must be at least 21 years old
• 2-3+ years’ experience in garage door service/installation
• Must possess a valid Driver’s License
• Must have an acceptable MVR to be added to our auto insurance policy.
• Be able to pass pre-employment screening including drug test & background check
• Must have dependable, reliable transportation to and from your base office location.

• 5+ years of applicable experience
• Welding, OSHA 10, first aid, and/or CPR certification(s)

• Ability to consistently arrive on-time according to schedule and customer appointments
• Willingness to learn
• Strong problem-solving skills
• Excellent attention to detail
• Customer service orientated mindset
• Adaptability to changing work environment
• Excellent analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.

• Non-climate-controlled environment – potentially working in all weather conditions.
• Frequently sitting, standing, bending, lifting to 75 lbs.
• Performing work at elevated heights on ladders and lifts.

We are proud to offer a robust benefits package to our Team Members including:

• Competitive pay
• Medical, dental, and vision insurance with multiple plan options
• Short-Term and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Employee discount on products & services

At Genson Overhead Door, we base our actions on the following core values and request the same from all team members:

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally

We are an (EOE) Equal Opportunity Employer.