Field Service Technician

Overview

Field Service Technician at Flow Control Group (via Industrial Solutions of NY)

Industrial Solutions of NY is a fully operational mechanical company serving the tri-state area, specializing in pump and electric motor repair. We work with mechanical and HVAC contractors and offer competitive pricing on replacement units through strong manufacturer relationships.

The Service Technician travels to customer locations to install, maintain, repair, and troubleshoot pumps and fans in industrial, commercial, and residential settings. You will diagnose and resolve on-site issues to keep operations running smoothly and reliably for our customers.

• Installation:
  Install new pumps and fans per manufacturer specifications and industry standards, including piping, fittings, electrical connections, and related components.
• Maintenance:
  Perform routine maintenance on pumps and fans to prevent breakdowns, including inspection, lubrication, cleaning, parts replacement, and testing.
• Repair:
  Diagnose and repair malfunctioning pumps and fans, troubleshooting electrical, mechanical, and hydraulic issues to restore functionality.
• Calibration:
  Calibrate equipment to required specifications, adjust settings, replace sensors, and verify performance.
• Documentation:
  Maintain accurate maintenance and repair records, update logs, prepare service reports, and capture photos for tracking.

• Hands-on mechanical/technical experience
• High school diploma or GED
• Clean and valid driver’s license
• Strong technical, communication, and organizational skills
• Proficiency with diagnostic tools and testing equipment
• Proven track record of customer satisfaction
• Willingness to work overtime as needed, including evenings and weekends

• Adhere to company safety protocols and industry standards
• Comply with regulations (e.g., OSHA) and use appropriate PPE

• Ability to lift and carry up to 75 lbs
• Stamina to stand, kneel, crouch, and bend for extended periods
• Capable of working in confined spaces and at heights with proper safety procedures
• Willingness to work in various environmental conditions (heat, cold, etc.)

• Ownership:
  Broad-based employee ownership across Flow Control Group portfolio companies
• Benefits:
  Medical, Dental, Vision, 401(k) with employer matching, PTO, holidays, and parental leave
• Training:
  Access to FCG University with extensive courses
• Career Growth:
  Opportunities across a network of brands and a supportive development environment

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Engineering and Information Technology
• Industries:
  Industrial Machinery Manufacturing