Director, Revenue Security Operations

Job Information

Title: Director, Revenue Security Operations

Opening Date: 03/10/2026

Closing Date: 03/31/2026

Authority: TA/OA

Department: Revenue Control

Division/Unit: Revenue Control / Revenue Security

Reports to: Chief Officer, Revenue Security

Work Location: 46-25 Metropolitan Avenue, Ridgewood

Hours of Work: As required

The incumbent is responsible for security operations at the Consolidated Revenue Facility (CRF), disaster recovery site, and remote reporting sites. The incumbent will oversee all aspects of the armed security guard contract; ensure armed NYCT personnel receive all required use of force and firearm training; manage gun custodial functions regarding security and accountability of NYCT handguns; liaise with NYPD to facilitate pistol license approval/renewal applications;

provide technical expertise and ensure maintenance of security equipment & systems; liaise with security contractors for installation & maintenance of security systems. Moreover, the incumbent will audit all security operations and conduct security investigations for the Department.

• A baccalaureate degree from an accredited college or university in criminal justice, security management, or a related field and six (6) years of full-time, paid, related experience, and at least three (3) years of which must have been in a managerial/supervisory/administrative capacity; or
• A satisfactory equivalent of education and/or experience.
• Valid NYC Pistol Permit or the ability to obtain one.

• Possess a valid handgun license within the State of New York and be eligible to obtain a handgun Carry Guard License in New York City.
• Must possess a valid Driver’s License with no restrictions.
• Experience in supervising and/or managing security operations and/or personnel.
• Knowledge of security access and controls.
• Knowledge of CCTV camera surveillance system monitoring.
• Knowledge of the principles of firearms instruction and the regulations for NYS Armed Security Guards.
• Excellent verbal, written, and interpersonal skills.
• Strong organizational skills.
• Ability to meet deadlines and exercise good judgment.
• PC skills, including knowledge of Microsoft Outlook, Word, Excel, Access and PowerPoint.
• Ability to work in a fast-paced high-volume environment.
• Knowledge of Training and regulatory compliance.
• Certified as a NYS Dept. of Criminal Justice Services (DCJS) Instructor.
• Knowledge of audit procedures.

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of the Department of Subways employees on MaBSTOA payroll, will be made on the NYCT payroll.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.