Safety and Security Attendant

Background
Based in New York, Dia Art Foundation is committed to advancing, realizing, and preserving the vision of artists. A nonprofit founded in 1974, Dia collects the work of some of the most renowned artists of the last half-century; presents long‑term, site‑specific projects; executes new commissions; and produces scholarly publications related to its exhibitions and collections.

Position summary
An important part of the public face of the institution, the Dia Beacon Safety and Security team ensures the safety and security of the museum building and collection while fostering a positive, professional, and safe environment for all visitors and staff. The individual in this role is responsible for monitoring and enforcing all security protocols and actively responding to safety and security issues.

The ideal candidate is sensitive to the unique nature of a contemporary art institution and demonstrates the ability to coordinate and cooperate with multiple departments. The Security Attendant reports to the Safety and Security Supervisor and works closely with the Facilities team and all public‑facing departments, including the Visitor Experience and Gallery teams, Dia Shop, and cafe staff.

The Security Attendant provides support on Fridays, Saturdays, and Sundays and covers additional shifts, inclusive of holidays, as needed. The scope of this position is 24 hours per week. Please note there are no overnight shifts. Beacon‑area or Hudson Valley residency is preferred.

• Responsible for the execution of all aspects of security protocols, including monitoring staff interactions, checking s and contractor logs, and securing all areas of the Dia Beacon site; ensure the integrity of the museum’s perimeter and grounds
• Check in staff and contractors who have been cleared to be in the building each day
• Provide continuous coverage of assigned areas and communicate effectively over the radio system
• Responsible for the safety and security of the visitors during open and closed hours as well as special events and programs; work closely and collaboratively with the Gallery Attendants and other Dia staff to create a cordial, safe, and inclusive atmosphere in the museum
• Proactively address disputes or complaints from visitors in a courteous and professional manner
• Protect the employees, artwork, building, and grounds; handle visitors who breach security; protect off‑limits areas of the building as well as the artwork, furnishings, and grounds
• Assist with opening, securing, and closing the building in conjunction with the Safety and Security team members
• Manage the parking areas; monitor all traffic flow entering and exiting the parking areas, including directing visitors, employees, deliveries, tour buses, and other groups entering the museum
• Monitor the closed‑circuit video and electronic security system; patrol throughout the museum, checking galleries, doors, and windows
• Follow Dia’s Emergency Action Plan (EAP) and monitor all safety regulations; respond quickly and effectively in case of an emergency
• Effectively inform visitors of Dia’s policies and intervene when problems arise in a polite and professional manner
• Assist with special events and programming, including managing outside vendors during events and supporting Visitor Services Managers with VIP visits as needed
• Maintain a current New York State Security Guard license, including required in‑service training

• Provide front‑desk coverage and maintain positive customer service; provide general information about Dia Art Foundation
• In conjunction with the Facilities department, assist with deliveries and ensure proper delivery protocols; effectively communicate with other departments about packages and parcels
• Must complete training in and stay up‑to‑date with Dia’s EAP and carry out the related procedures, including managing emergency evacuations and liaising with emergency personnel such as the police, fire department, and emergency medical services
• Perform light maintenance of the building and grounds during public and nonpublic hours; assist in informing the Facilities department about…