Sergeant, Bureau of Operations

Overview

Division/Program Summary

Description:

The Division of Administration--Bureau of Operations/Health Police Unit oversees, directs, and protects DOHMH employees, clients, visitors, and properties throughout NYC areas on a 24/7 basis. In meeting the growing needs and demands of the agency, this Unit requires adequate resources and staff to perform these services in an effective and efficient manner. Such services include the extension of hours of operations beyond the normal hours of operations at Public Health Laboratories and District Health Centers Neighborhood Health clinics.

• Supervise Special Officers.
• Supervise Supervising Special Officer Level 1.
• Review work performance of Special Officers and conduct evaluations.
• Responsible for any disciplinary matters pertaining to direct reports.
• Direct and train subordinates in their duties and responsibilities and ensure poor work performances are corrected and appropriately carried out.
• Inspect Special Officers posts and other work assigned.
• Perform uniform and equipment inspection to ensure both direct reports and contract guards are in proper uniform attire and equipped for duty.
• Patrol Health Department facilities and surrounding areas to maintain order and a safe environment.
• Prepare, review and submit detailed incident reports to their direct superiors. Issue summonses to violators of penal law and submit summonses from your direct reports.
• Generate post orders for each assigned supervised location and ensure post orders are carried out.
• Ensure appropriate coverage is assigned to all supervised locations.
• Submit weekly reports of past week's schedule and findings to Supervisor.
• Visit site locations and ensure daily field reports are adequately submitted on a daily basis.
• Approve, review, submit and adjust time sheets for leave requests, heat days, excess leaves and overtime requests.
• Work with assigned Special Officer to ensure that all reports are in compliance with required trainings.

• Possess a valid NYS driver license.
• Ability to resolve conflicts and multitask.
• Effective time management skills.
• Ability to attend, complete and maintain State and agency training requirements.
• Excellent communication, oral, and written skills.

• Benefits:
  City employees are entitled to unmatched benefits such as:
• A premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax‑deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security – you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

A four‑year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and one year of full‑time satisfactory experience in the field of law enforcement, protection or security.

Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment.

• One year of experience as a Supervising Special Officer‑Assignment Level I; or
• In addition to meeting the minimum qualification requirements for Assignment Level I above, one year of experience in the field of law enforcement, protection or security in a supervisory capacity.

• Two years of experience as a Supervising Special Officer; or
• In addition to meeting the minimum qualification…