Supervising Special Officer-Level 2

Supervising Special Officer‑Level 2 – NYC Health + Hospitals

Apply for the Supervising Special Officer‑Level 2 position with NYC Health + Hospitals.

$91,624.00 per year

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens, operating 545 beds and serving as a Level I Trauma Center, Emergency Heart Care Station, and 911 Receiving Hospital. EHC focuses on Surgery, Cardiology, Women’s Health, Pediatrics, Rehabilitation Medicine, Renal, and Mental Health Services. In the mission of NYC Health + Hospitals, we deliver high‑quality health services with a person‑centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, Excellence) through empathic communication and partnership.

• Patrol designated areas and public buildings, maintaining order and safeguarding life and property against fire, vandalism, theft, and other threats.
• Screens employees and visitors, operating and monitoring security equipment, and giving routine information to visitors and clients.
• Discourages and ejects loiterers; arrests and issues summonses to law violators on premises.
• Transports, escorts, or arranges transport of persons in custody to police precincts, prepares and transmits arrest documentation, and testifies in court on arrests.
• Makes written entries into location log books and records daily actions in memo books.
• Responds to and reports emergency and security instances by telephone or radio, implements the Emergency Action Plan, and coordinates with Fire Safety Directors.
• Provides assistance to the sick, injured, or disabled, and calls for emergency assistance, ambulance, or medical attention when necessary.
• Administers first aid if properly certified and authorized.
• Operates a motor vehicle and may assist in supervising contracted security guards.
• Monitors and controls access via electronic security measures, such as security video technology and access control systems, and operates hydraulic access devices as needed.
• Attends, completes, and maintains State and NYC H+H training requirements.
• Maintains and updates bulletin boards, maintains databases, and supervises the preparation and maintenance of a system of records and reports.

• Supervises and evaluates performance of subordinate staff and security guards; plans and coordinates staff and equipment assignments.
• Directs and trains subordinates, reprimands poor performance, and monitors compliance with policies.
• Conducts roll call, inspects officers and assigned work areas, and responds to emergency situations.
• Investigates, supervises, and assists subordinates in handling serious incidents; determines need for police assistance.
• Interprets and enforces policy directives, prepares reports, and advises superiors on potential dangerous or unusual situations.
• Participates in decisions related to plant layout, acts as liaison to other locations, and appears in court when required.

• Formulates and approves security arrangements, regulations, and procedures to align with agency policies.
• Coordinates with the landlord for evacuation/fire safety procedures and conducts drills.
• Ensures database access control system  issuance and replacement, and maintains database integrity.
• Extracts information from computer and video records, advises executives on security matters, and plans training programs.
• Monitors staff training needs, maintains liaison with law enforcement agencies, and prepares budget requests.
• Conducts special studies and investigations as required.

• Four‑year high school diploma or equivalent and one year of full‑time satisfactory experience in law enforcement, protection, or security; OR
• Individualized Education Program (IEP) diploma and eighteen months of full‑time satisfactory experience as described above.
• Current New York State Peace Officer certification.

• In addition to Level I qualifications, four years of satisfactory experience as a Special Officer, with at least two years as a Supervising Special Officer Level I; OR
• Four years of full‑time satisfactory experience in law enforcement, protection, or security, with at least two years in a supervisory capacity.

• A valid New York State motor vehicle driver license may be required for appointment to certain positions; if required, the license must be maintained throughout employment.

To apply, please click the “Apply for Job” button and complete the online application.

Mid‑Senior level

Full‑time

Other

Hospitals and Health Care

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