Event Sales Coordinator - One Observatory; NYC

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant).

In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), Trip Advisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

The Event Sales Coordinator will assist the Director, Special Events with the development and management of the event sales strategy at One World Observatory. This role is responsible for soliciting new business, developing and maintaining relationships with potential clients—focusing specifically on growing the special events database to increase and maximize revenue. The successful candidate will also provide support on the detailing and planning of events.

• Proactively solicit new business by, among other things, making sales calls, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization’s client database Qualify and manage leads in Tripleseat
• Work closely with OWO staff, catering staff and vendors to plan and execute client events
• Manage the events calendar and conduct site visits
• Prepare and provide required documents and reports for the Director, Special Events including but not limited to event orders, invoices, revenue reports, prospect/tentative/turndown reports and sales recaps
• Send surveys and thank you cards to clients after each event
• Manage and maintain event management software, Tripleseat and ensure it is up to date and aligned with department specifications
• Work with the Social Media Manager to manage and maintain event venue’s social media accounts and platforms. Work closely with the marketing department to ensure posts are consistent and aligns with brand identity and aesthetics
• Update venue website and marketing platforms to ensure newest information and images are displayed
• Manage event collateral, unpublished pages, marketing materials and photo to everything is up to date, current and accurate
• Manage and execute Group and Private dining business along with all marriage proposals. Reach key metrics and sales goals.
• Serve as entry point of contact and additional support for larger scale events
• Perform additional related duties, tasks and responsibilities as required

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To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to…