Piano Store Manager

Overview

Steinway & Sons is currently seeking experienced piano store managers, with a passion for luxury and a love of the arts, for our company-owned showrooms in major markets across the United States. We have presence in markets including Southern California, Chicago, Northern California, Pacific Northwest, South Florida, and the Northeast, including our flagship showroom Steinway Hall in the heart of New York City.

• Achieve personal sales goals and support store in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

Store management positions are commission-based sales roles with estimated average annualized earnings of $,000 for successful employees, market depending, with uncapped earnings potential. Hired employees will receive a semi-monthly draw, sales commission for units sold and other performance-based bonuses and are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.

• Bachelor’s degree and experience in piano sales required.
• Min. 2 years  experience within music/piano sales in a commission-based environment a must. Management experience preferred.
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem-solving skills and the ability to work independently and drive new business
• Note:
  
  Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time