Sales Coordinator - Waldorf Astoria

Job Number:

Sales Coordinator - Waldorf Astoria New York (HOT0

CDC0 )

The Waldorf Astoria - New York 301 Park Avenue New York 10022

Job Description - Sales Coordinator - Waldorf Astoria New York (HOT0

CDC0)

Job Description

Be a part of history as Waldorf Astoria New York makes its return as the hallmark of effortless elegant and unforgettable experiences. Faithfully restored, synthesizing the glamour of the past with the cutting edge of what is possible now, this iconic hotel is seeking a Sales Coordinator to join its rich legacy.
The Sales Coordinator is responsible for supporting a dynamic team of sellers in focusing on group and transient sales.
Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth. The Sales Coordinator will support this “commercial engine”.

• Support the group and leisure sales team with contracting, proposals, reporting, and sales systems.
• Coordinate internal and external communications.
  • High level of engagement with customers including:
  • Support of team’s site visits and pre-convention meetings
  • Support of sales managers with travel planning and preparation.
• Meetings with customers to represent sales leader
• Host virtual calls, manage post-event surveys, and collaborate with the Marketing team on assets for Sales Managers and Directors.
• Collaboration with Hilton Worldwide Sales towards demand and conversion generation
• Liaise with property teams and Global Sales representatives, coordinating team and client activities.
• Help handle RFPs and Preferred Agreements and act as a liaison between sales teams, operations teams and customers.
• Manage department supplies, expenses, schedules, forecasts, month-end closing, ad-hoc inquiries, and administrative tasks.
• Maintain internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail assisting with email correspondence directed by managers.
• Review and update wholesale media, group accounts, and account development plans.
• Assist on other administrative responsibilities when required and directed.
• Organize event participation, meetings, and travel plans, ensuring accurate documentation of activities and arrangements.
• Be the backup support for Sales Analyst, participate in relevant events, and serve as a point of contact in the absence of sales personnel.
• Manage expenses, invoice process, and maintain controllable expenses for the Sales and Marketing Department, including budget preparation and tracking, P&L forecasting, closing, and reporting.
• Support the sales team with preparation of sales presentations and communication updates.
• Build strong relationships with CVB and 3rd party travel partners.

• Minimum two (2) years hotel professional experience is required, luxury experience preferred
• Advanced knowledge of Microsoft Office (including MS Teams, Outlook, Excel & PowerPoint)
• You are fluent in English with excellent communication skills (presentations, written, and verbal)
• Travel up to 10%

• Experience organizing and managing multiple projects
• Hold a two-year track record in Luxury hotel Sales and Marketing function
• Familiarity with Hilton computer systems, including Delphi FDC/Salesforce
• Additional language skills are a bonus, particularly with Dutch, Spanish, Papiamento, or Portuguese
• BA/BS Bachelor’s Degree
• Proficiency in Delphi FDC preferred

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We're passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We're leaders in our industry and in our communities.
• Teamwork – We're team players in everything we do.
• Ownership – We're the…