Specialty Sales Representative, Immunology - Yonkers, NY

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

• CRM evolution/expansion
• Enhanced approach to customer targeting and engagement
• Remote engagement
• Use of analytical data to generate insights
• Better use of existing tools in Excel and Word
• Use of Technology like digital platforms (e.g., Power BI, Salesforce, Concur, etc.)
• Adoption of new enhancements to build innovative, automated, and future‑thinking solutions

• Consistently demonstrate an in‑depth knowledge of and represent the Grifols immunoglobulin product portfolio with an advanced comprehension of disease state knowledge as well as treatment approaches. Provide branded product and clinical insights aligned with the product’s label to relevant customers.
• Lead in‑depth discussions requiring an advanced comprehension of product knowledge, disease state, and treatment approaches.
• Keep abreast of competitive product dynamics, changing treatment practices or guidelines with potential impact on Grifols product positioning or usage.
• Engage a broad range of audiences with various levels of expertise. Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer journey.
• Clearly communicate clinical messages that are relevant and specific to each influencer in the decision process (Physician, Office Decision Maker, Clinical Pharmacists, DOP, therapeutic departments, ADR/SP Partner, Infusion Suite Nurse, etc.)
• Demonstrate account‑based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
• Partnership with Marketing, Ig Nurse Educators, MSL, Value Access, etc.
• Educate and promote IG product portfolio to customers including Primary Care Physicians, Allergists, Neurologists, Pharmacists, and Nurses.
• Key Opinion Leader mapping and appropriate relationship with Grifols Medical Liaison.

• Understand the major fluctuations a market can have and overall plasma economics of the system/institution (e.g., GPO, SP, ADR, membership, specific account trends)
• Knowledge of the distribution of biologics, key local customers (i.e., Specialty Pharmacies, non‑acute accounts), market dynamics (i.e., distribution channels, private infusion suites) and local/national demand trends. Ability to build strong working relationships with the distributors aligned with Managed Markets
• Understanding of Physician Management companies (e.g., Intrafusion, Corinthian, Healix, etc.)
• Leverage a deep knowledge of customer needs, targeting segmentation and behaviors to apply to territory planning with the ability to change course and modify business strategies or tactics, if needed. Must know how to create a plan of action for key accounts through data analysis (i.e., recognize buying patterns, trends, lost business, anomalies in purchases, threats, opportunities, etc.). Thereafter, use this information for qualitative customer conversations to generate sales
• Represent customers in the customer forecast process – understand national strategy, align tactics to the needs of the customer
• Remain cognizant of managed care coverage throughout the business territory including major accounts and large players (i.e., Commercial, Medicare, and Medicaid)
• Ability to understand and navigate account contract information within the Salesforce system/account information.

• Establish credibility and trust with key targeted customers.
• Become a valued strategic partner as well as trusted advisor offering customer‑centric solutions. Consistently demonstrate follow‑through for the benefit of customer satisfaction
• Strong communication skills unto…