Solutions Key Account Manager, Private Client

Solutions Key Account Manager, Private Client

Location:

New York (New York), NJ, US

Type of contract:
Permanent Employee

Technogym is a world‑leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well‑being and turn it into a true lifestyle.

To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centres for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026.

Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes.

Technogym inspires
70million daily users
to train using our
innovative & engaging solutions for fitness, sport and health
. Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world!

We are seeking an energetic and results‑oriented sales professional to join our fastest growing and most strategically focused segment of the business – Home Consumer. This person would serve as a Solutions Key Account Manager to private clients, reporting directly to the Store Manager of our NYC Boutique. The role boasts variety with a key focus on new business development and account management.

In this role, you will cover a vast region and be completely field based, at the premises of a Technogym Point‑Of‑Sales (Boutiques, Showroom partners, Shop‑in‑Shop). You will manage a large portfolio of products, services and solutions and will play a crucial role in developing and maintaining long‑term customer relationships with individuals as well as partners across the luxury home, architecture, and interior design space.

• Contribute to Sales Performance by achieving sales targets both at multi‑segment (covering both B2C and B2B) and multi‑channel level.
• Maintain good product knowledge and ensure an outstanding customer experience
• Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
• Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events
• Develop new customers and maintain relationships with the existing ones to generate new business opportunities
• Bring accounts (both current and prospect customers) to Technogym top locations in order to strengthen business relationships.
• Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities
• Develop a network with showroom partners and high‑end furniture brands
• Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
• Provide 100% support of CRM tool () and follow Technogym Sales Methodology
• Liaise with Logistics and After‑Sales Service for any needs oriented to supreme service
• Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
• Keep up to date on brand activities, locations, events and marketing activities
• Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
• Consult with the in‑house design team to create home gym layouts
• Guarantee continuous, proactive feedback from the market

You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury…