Solutions Architect

Do you thrive on connecting brands with consumers in fresh, exciting ways? Do you fancy yourself as someone who can confidently navigate strategic conversations with C-suite executives, senior marketers, and emerging stars, tailoring your approach to diverse personas?

At Ripple Street, we’re looking for a talented Solutions Architect to join our team and help reframe how our industry thinks of commerce experiences to drive product discovery, consumer engagement, and brand loyalty. In this role, you'll craft innovative, data-driven strategies that drive brand awareness, foster authentic connections, and inspire action—all while having a blast doing it.

As a Solutions Architect, understanding and solving complex business problems comes naturally to you. Your knack for tackling complex business challenges will shine as you collaborate with clients and Ripple Street teams—spanning Sales, Marketing, and Product—to design consumer-driven solutions that deliver measurable KPIs and business impact. If creating joyful, human-centered experiences excites you, this is the role for you!

TLDR:
We’re looking for polymaths: forward-thinkers who are adaptable, insatiably curious, resilient, and empathetic. Ripple Street is a place where curiosity, collaboration, and big ideas thrive. If you’re ready to transform the industry, break traditional molds, and have fun along the way, join us on this exciting journey! Let’s shape the future together.

• Identify and capitalize on new opportunities (e.g., new logos, existing accounts, other relevant untapped verticals) to evolve and expand client partnerships; help remove blockers/barriers to deal momentum.
• Collaborate closely with Account Executives to shape and drive high-impact client activations, demonstrating how solutions address their most pressing challenges.
• Lead strategic discovery sessions to uncover client pain points, aligning them with innovative, scalable solutions that deliver measurable ROI.
• Work closely with Account Executives to develop business-focused account plans/roadmaps that drive continuous innovation and deliver long‑term value.

• Build deep, trust‑based partnerships with senior client stakeholders, positioning yourself and the organization as indispensable to their growth journey.
• Act as a visionary and trusted partner, guiding clients through strategic conversations that align with their long‑term business goals and market demands.
• Provide clients with forward‑thinking insights into market trends, consumer behavior shifts, and emerging.
• Navigate complex and dynamic business landscapes, empowering clients to make bold, informed decisions that drive competitive advantage.

• Architect and execute strategies that drive sustained client success, fostering loyalty and expanding revenue opportunities across key accounts.
• Craft data‑driven, client‑specific solutions that leverage the latest innovations and align with strategic objectives, delivering transformational results.
• Establish a compelling narrative and tone that can be evangelized internally within our clients’ organizations.
• Lead the development of actionable, scalable solutions that prioritize consumer engagement, loyalty, and satisfaction, while achieving client KPIs.
• Help clients build a playbook so that they can plug and play as their trust in our partnership expands; unlocking new potential opportunities accounts.
• Help set up test and learn activations; bringing key learnings/takeaways across other opportunities and accounts.
• Continuously refine solution designs to incorporate new insights, ensuring relevance in an ever‑evolving consumer and business landscape.

• Serve as a mentor and guide for new Sales Account Executives, enabling them to articulate and deliver the value of solutions with confidence.
• Shape the onboarding process for new sales hires, providing them with the tools, knowledge,…