Showroom Sales Representative

About Us

Hastings Bath Collection is a leading importer of luxury European bathroom furnishings and fixtures with over 140 years of innovation. We offer exclusive products, including the iconic VOLA line designed by Arne Jacobsen, serving both residential and commercial luxury markets. Our New York City showroom is a hub for architects, designers, and luxury clients seeking exceptional, tailored solutions.

At Hastings, we are not content with the status quo. We constantly push the boundaries of modern bathroom design by curating forward-thinking, highly customizable/modular concepts and design solutions from Italy and Denmark. Our work with iconic brands like Vola, a Danish fixture brand showcased in the MOMA and a recipient of numerous global awards, is a testament to our commitment to reshaping design possibilities and flexible design systems.

We are looking for a Showroom Sales Representative to join our New York City showroom. This full-time, on-site role focuses on building relationships with high-end residential and commercial clients, delivering personalized solutions, and ensuring an exceptional customer experience.

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  * Client Engagement & Relationship Building:
  ** Use a consultative approach to identify client needs, offering tailored product recommendations in a non-salesy manner.

• Sales Process Execution: Qualify leads, present solutions, and close sales in line with our structured process.

• Account Management: Cultivate long-term client relationships, generate repeat business, and support referrals.

• Showroom Leadership: Maintain a welcoming, organized showroom and demonstrate product expertise to clients.

• Performance Tracking: Manage sales pipeline, document leads, and exceed monthly sales targets.

• Experience in luxury home design, interior design, or high-end furnishings.

• Proven track record in sales, particularly in generating new business and closing high-value deals. 5+ years of experience required.

• Strong communication and interpersonal skills, with a warm and engaging personality.

• Familiarity with CRM systems (Hub Spot preferred) and strong organizational abilities.

• Passion for delivering exceptional customer service and a drive for continuous improvement.

• Team-oriented with the ability to work independently.

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  * Performance:
  ** Meet or exceed KPIs for sales targets and quota attainment.

• Lead Engagement: Consistently qualify leads and guide clients through the sales process.

• Sales Pipeline Management: Ensure timely follow-ups and track all opportunities.

• Collaboration: Work seamlessly with the SDR team and showroom staff.

• Continuous Learning: Participate in training sessions to improve sales effectiveness.

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  * Product Knowledge
  ** :
  Expert understanding of the entire product offering

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  * Total Sales & Quota Attainment:
  ** Meeting or exceeding sales targets.

• Lead Conversion & Deal Win Rate: Effectiveness in converting leads into closed deals.

• Customer Lifetime Value (CLV): Retaining clients and generating repeat business.

• Sales Conversion Rate & Average Deal Size: Optimizing the value of each opportunity.

• Lead Management & Response Time: Prompt follow-ups to ensure no opportunity is missed.

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  * Innovative Culture:
  ** Join a company at the forefront of luxury design, with over 100 years of industry leadership.

• Growth Opportunities: We believe in fostering talent and providing opportunities for career advancement.

• Collaborative Team: Work with a team of dedicated professionals who share a passion for design and customer service.

• $,000 with an incentive-based commission structure

• Our comprehensive benefits program includes:
  Health, a 401K plan with safe harbor employer match, life insurance, and dental insurance upon 90 days of employment

• PTO - Personal Time Off

• Two (2) weeks of vacation/year. Three (3) weeks of vacation/year after five (5) years of employment

  • Five (5) sick days/year

  • Twelve (12) paid holidays.

• Enjoy a healthy work-life balance with a Monday to Friday, 9 AM to 5 PM schedule. Weekends (Saturday and Sunday) are your time to relax, with no work required.

If you're passionate about luxury design, client relationships, and achieving sales success in a dynamic and innovative environment, we’d love to hear from you. Join us in shaping the future of luxury bath design!

Hastings Bath Collection is the exclusive importer of the iconic VOLA line in the U.S. and Canada, and a premier provider of high-end European bathroom furnishings. With over 140 years of innovation, we are known for delivering exceptional, design-forward products that blend form and function. Our 4,600-square-foot showroom in New York City's Architects & Designers Building is a destination for architects, interior designers, and luxury clients seeking curated, personalized solutions.