Pharmaceutical Sales - Associate Territory Manager - Cardiometabolic Health

Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve understanding and management of disease, and contribute to communities through philanthropy and volunteerism. We put people first and strive to make life better for people worldwide.

We are looking for people who are determined to make life better for people around the world.

The Territory Manager will be accountable for account-based selling to health care providers (HCPs) who prescribe and influence treatment for the disease states represented in the Lilly portfolio. This includes customers in multiple HCP specialties, as well as representatives in key hospital accounts. They will be viewed as a credible expert and resource supporting all medicines and appropriate brand patients.

The Territory Manager will drive results by embracing Lilly’s models:
Lilly Selling Model, Lilly Competency Model and Account Management Model to meet customer needs through strong execution. Territory Managers will drive consistent ways of working within the Regional Healthcare Market. They will build relationships with key customers to drive utilization and adoption of our medicines for the right patients. Specific responsibilities include the following:

• Business Ownership
  • Promotes the full portfolio of priority products with multiple HCP specialties.
  • Understands the marketplace within the territory; evaluates and tailors the territory strategy to grow and own business outcomes.
  • Navigates the evolving healthcare environment and payer landscape to better understand accounts and engage key stakeholders as trusted partners.
  • Utilizes business insight tools, data, and analytics to identify trends, priorities, opportunities, and obstacles.
  • Implements and adopts new technologies, including integration of AI company-approved tools and other analytical capabilities to streamline customer interactions.
  • Identifies and advocates for new opportunities to enhance the customer experience.
  • Models a growth mindset to create positive experiences.
• Selling Skills / Customer Experience
  • Embraces and uses the company’s selling, competency and account management models to elevate performance and drive results.
  • Demonstrates high learning agility to understand disease state, marketplace, clinical trials, and product label.
  • Promotes the BU portfolio by planning for and engaging in patient-centered dialogues with customers.
• Execution / Results
  • Promotes across BU-portfolio and across HCP specialties, driving consistent ways of working within the Regional Health Care Market to meet customers’ needs. Fully utilizes the Virtual Medical Hub where appropriate.
  • Achieves targeted sales and execution metrics while adhering to company policies and procedures.
  • Owns the customer relationship for product promotion, on-label medical questions, and general market access.
  • Holds self-accountable for results and performance across all accounts, from individual HCPs to large health systems.
  • Builds and maintains relationships with internal and external partners to foster trust and collaborative success.

• Bachelor’s degree.
• Professional certification or license required to perform this position if required by a specific state.
• Valid driver’s license and acceptable driving record.
• Legally authorized to be employed in the United States.

• Demonstrated business ownership skills, selling/customer experience skills, and execution/results.
• Account-based selling experience. Ability to identify and engage staff members in accounts.
• Strong learning agility, self-motivated, team focused, and emotionally intelligent.
• Bilingual skills as aligned with territory and customer needs.
• Residence within 30 miles of the territory boundary.

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