Client Associate

About The Role

The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries to achieve quarterly revenue goals.

• New Business:
  Search for contacts based on priorities from the CP/Director; search for updates in Linked In/Factiva, promotions, new jobs, thought leadership.
• Meeting Preparation:
  Identify key decision makers for the prospecting client lists; learn agenda and social media priorities; brief Integrated Marketing team; prepare key topics and questions; focus time around Contalto & Media Radar.
• Proposals:
  In collaboration with Client Partner and other teams, prepare and send proposals; answer client questions; work on revisions and set the deal until performance stage then transfer to planning to manage.
• Client Support:
  Handle billing RFI, research requests, competitor data, screenshots; share WSJ published content that features clients.
• Team Support:
  Cover for Client Partner and Associate Client Partner when needed; research projects for the team.
• Upselling Post Sale:
  Work with planning on wrap deck and analysis; share insights and identify upsell ideas based on performance results.

• 0-2 years' experience in advertising sales support is required.
• B2B & B2C media sector knowledge is preferred or understanding is advantageous.
• Proven experience in providing client support and service.
• Proven ability to work well within a team environment while accomplishing individual projects.
• Strong proficiency with Microsoft and Google applications.
• Strong familiarity with non-traditional media solutions, including custom content and conferences.
• Strong familiarity with traditional media, print and digital media.

• Comprehensive Healthcare Plans.
• Paid Time Off.
• Retirement Plans.
• Comprehensive Medical, Dental and Vision Insurance Plans.
• Education Benefits.
• Paid Maternity and Paternity Leave.
• Family Care Benefits.
• Commuter Transit Program.
• Subscription Discounts.
• Employee Referral Program.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.