Front Desk Monitor -PT

Apply for the Front Desk Monitor - PT role at Volunteers of America-Greater New York
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Volunteers of America-Greater New York (VOA-Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing.

The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front‑door access at the Commonwealth Veterans Residence.

Bronx, NY 10472

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

• Coordinator of Fire Safety & Alarms (F80) – VOA will cover the cost.

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Benefits for part‑time employees may vary.

VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.