Pre-Owned Sales Consultant
Listed on 2026-02-03
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Sales
Automotive Sales, Sales Representative, Customer Success Mgr./ CSM, Sales Consultant
Join to apply for the Pre-Owned Sales Consultant role at Mercedes-Benz of Manhattan
Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.
The mission of the Mercedes-Benz Manhattan Pre-Owned Sales Consultant is to provide superior customer service while selling pre-owned Mercedes-Benz vehicles.
Responsibilities- Provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.
- Respond to customer inquiries regarding the lease/purchase of a new/pre-owned Mercedes-Benz vehicles.
- Achieve required survey results.
- Must meet annual training requirements.
- Must be flexible to accommodate customers needs (appointment).
- Secure customers personal information (license, credit application).
- Maintain customer satisfaction by confirming orders with customers, sending written communications for timely transactions.
- Assist customers with all aspects of vehicle ownership, including but not limited to scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, following up on DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status.
- Calculate lease and purchase options for customer and quote accurate payments.
- Follow up with customers to obtain referrals and repeat business.
- Sell/lease as many vehicles as required by MBM’s annual minimum standards.
- Maintain/update customer information in company databases.
- Maintain a clean and safe work area.
- Able to commute into and out of Manhattan/New York City on a daily basis.
- Bachelor’s degree required.
- Must have 3-5 years of luxury vehicle sales experience (MB experience preferred).
- Must be able to work Saturdays.
- Valid driver’s license.
- Work holidays when required.
- Must have flexible schedule.
- Must be able to articulate and communicate with customers competently.
Parking, good connections, cafeteria, café.
Contact:
Mercedes-Benz Manhattan, Inc., 770 11th Avenue 10019 New York. Jerry Rosiello Jr, E‑Mail:
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