Sales Assistant

Location: New York

Sales Assistant

HOLLY HUNT Enterprises, Inc.

Reports to:

Showroom General Manager
** POSITION PROFILE
** The Sales Assistant is an integral part of the Holly Hunt Showroom.  Their responsibilities are to work closely with the Sales Associate, Clients, Corporate Office, Outside Sales Associate, and Represented Vendors, to ensure the smooth processing and production of orders.  The Sales Assistant is also responsible for much of the logistics required for the showroom.
** Primary Responsibilities
*** Answer incoming phone calls, transfer to appropriate Sales Associate
* Enter all new clients on customer card (assign SC account#), collect Resale form to turn into corporate – send new client welcome packet to all new account holders
* Update expired resale info
* Assist with quote and order processing as needed/requested
* Process credit card payments, record deposits in Navision, release orders
* Double check all order packets for accuracy
* Assist in coordinating correct freight charges for client orders and ensuring ship to information is complete
* Make sure COM  is complete and sent to vendor as required
* Update approvals for SFAs / DFAs
* Request freight updates if ship to changes or expedited freight is required post order
* Run weekly Order Status reports, manage open orders, update clients on ECD, add RDDs, review order hold reports
* Expedite orders partnering Client First team to prioritize hot orders
* Follow up on Balance Due Notices to collect payments
* Provide tracking updates to clients
* Initiate customer service claims to Client First teams, expediting replacements/repairs as needed
* Get estimates and facilitate local repairs, coordinate with clients or receiving warehouse
* Complete and submit refund request forms for over payments
* Maintain sales tools (order tear sheets, catalogs, finish samples, etc) on sales floor and order when needed
* Be a team player, cover breaks as needed
* Acknowledge every client that comes into the showroom
* Work with clients in the showroom and on the phone as needed
* Pull sample/tear sheets and perform fabric shops as needed
* Assist with mailers and eblasts
** Minimum Qualifications
*** Bachelor's degree preferred
* 1-2 years working in a retail, design, or showroom environment, luxury experience preferred
* Ability to multitask
* Excellent communication skills both written and verbal
* Some lifting (20-50 lbs max)
* Proficient in Microsoft Word/Excel/Outlook Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $60,000.00 - $65,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, Miller Knoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.…