Senior Manager, Launch Sales

About The Company

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting.

As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.

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The Senior Manager, Launch Sales builds and motivates our commercial teams to hit pre‑open and Month‑1 occupancy targets, ensuring a seamless sales journey from first touch to move‑in. You’ll lead Area Sales Leads and Member Experience Managers, partnering with Unit Operations and Launch Operations to turn demand into tours, same‑day proposals, and signed agreements on efficiency timelines. You’ll coach a focused launch cohort and install repeatable processes so every opening runs the same way fast, disciplined, and customer‑first.

Across active launches, you’ll own the sales cadence: monitor metrics and SLAs, coach in‑market sellers during show‑week, and run launch meetings, tour schedules, daily pricing huddles, and listing readiness. Success requires close collaboration with Marketing on archetypes, campaigns, and broker activation, and with Unit Operations on commercial strategy, pricing, and staffing. You communicate crisply, thrive in team environments, and lead through influence to turn complex openings into predictable, high‑performing sales.

• Own the commercial plan for each launch from pre‑opening through stabilized post‑opening. Advise on revenue targets, opening‑week schedule, and clear handoff timeline.
• Establish success metrics and ownership across Sales, Unit Operations, Marketing, and Sales Ops so everyone knows who does what and by when.
• Recommend changes based on live demand, route exceptions to Unit Operations, and document results to improve the next launch.
• Define the Indy by Industrious sales motion. Create discovery methods, the value proposition versus core, Indy‑specific talk tracks, proposal templates, and sales materials.
• Partner with Marketing to drive demand and awareness. Align listings campaigns, and measure lead quality to iterate quickly.

• Coach Area Sales Leads and Member Experience Managers assigned to launch to maintain fast lead response and same day proposal turnaround in the final pre‑open period and opening week.
• Work with the Broker Relations team to drive the broker outreach plan to identify top targets, schedule and run outreach and events.
• Support Regional Sales Managers and General Managers by coaching the launch roster, setting launch coverage plans and priority targets. Lead strategy for high value tours and proposal reviews, manage escalations. Own weekly meetings and updates.
• Lead launch sales execution GTM teams, pre-sales schedule, activity monitoring, and daily sales coaching.

• Responsible for building & maintaining launch specific training programs and content, with support from the Sales Enablement Manager. You will regularly update materials based on performance data and field feedback. Included collateral / training includes: launch discovery, location types, tour methods, proposal standards, pricing guidelines, broker…