Account Manager

Tyto Care empowers leading health plans and health systems with a scalable, AI-driven virtual care solution, powered by clinical-grade remote physical exams.

Tyto Care’s Home and Pro Smart Clinic solutions extend high-quality care into homes and community settings, including schools, work sites, urgent care centers, and rural clinics, while leveraging proven engagement models and one of the world’s largest proprietary multi-modal clinical datasets, built from millions of real-world encounters, to power our FDA-cleared, award-winning AI.

Partners consistently see utilization rates six times higher than traditional telehealth, an average 8.5% reduction in total cost of care, and 11.3% fewer ED visits, with an average NPS of 83. Tyto Care supports 240+ leading organizations across the U.S., Europe, Asia, Latin America, and the Middle East.

We’relooking foran experienced Account Manager toown and grow relationships withkeystake holdersand C-level executivesforlargehealthsystemsand healthcare providers.

In this role,you’llserve as the quarterback across multiple accounts ensuring we deliver value, deepen relationships, and expand our partnerships. The position is perfect for someone who hasa proven track recordnavigating senior stakeholders and driving customerrenewals andexpansions. This role requires organizational skills, a strategic mindset, clientmanagementor sales experience, combined with a passion forclosing the care gaps.

Ownthe overall success and health of assigned accounts, including buildingrelationshipswith stakeholder sat health systems, FQHCs, providers, and large practices for our existing accounts.

Up-sell and grow revenue within existing accounts, often taking clients froma pilottoexpansion.

Develop and execute account plans to deepen relationships, deliver value, and expand partnerships.

Monitor and evaluate account performance using

KPI’s, ROI, and industry trends.

Become a product expert and trusted advisor to your accounts, understanding howcustomersuse

TytoCareproducts to proactivelyidentifyneeds, challenges, and opportunities.

Prepare and lead business review discussions.

5+years of enterprise account management experience within healthcare

Bachelor’s degree or equivalent experience

Proven record of building and managing relationships with C-suiteexecutives, effectively navigating organizational structures to drive decisions

Experience working with VP and Director-level stakeholders and demonstrated ability to close opportunities within existing business accounts

Strong project management skills, with experience leading complex initiatives with internal and external teams

Strong analytical and strategy skills

Experience in Microsoft Products,Salesforce &analytics/BI tools

A team player with greatinterpersonalskills