Enterprise Account Executive - Healthcare

Enterprise Account Executive - Healthcare

Company Description

It all started in sunny San Diego, California in 2004 when visionary engineer Fred Luddy saw the potential to transform how we work. Today Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model by account and territory planning, researching prospect customers, employing business development strategies, and completing field‑based sales activities within a defined set of prospects, territory, or vertical.

• Develop relationships with multiple C‑suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.).
• Be a trusted advisor to customers by understanding their business and advising on how Service Now can help their IT roadmap.
• Identify the right specialist/support resources to bring into a deal at the right time.

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving.
• 7+ years of sales experience within software or solutions sales organization.
• Experience establishing trusted relationships with current and prospective clients and other teams.
• Ability to produce new business, negotiate deals, and maintain healthy C‑Level relationships.
• Experience achieving sales targets.
• The ability to understand the “bigger picture” and our plans around IT.
• Experience promoting a customer success focus in a “win as a team” environment.

Compensation and Benefits

Base pay $124,900‑$206,100 (plus equity where applicable, variable/incentive compensation, and benefits such as health plans, flexible spending accounts, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave programs). Compensation is geographically specific and subject to change.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.

For positions requiring access to controlled technology subject to export control regulations, Service Now may be required to obtain export control approval from government authorities. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

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