Account Representative; SMB

This position is based in Buffalo, NY and follows a hybrid schedule, with two remote workdays each week.

The Account Representative identifies and proactively engages in business and sales opportunities to establish strong customer/vendor relationships and achieve identified sales related objectives.

• Building and maintaining relationships with customers
• Growth Acquisition
• Manages assigned existing accounts to create strategic plans that enhance reseller go-to-market growth, initiatives, and strategies.
• Generates revenue, drives profit and advance market-share by positioning and selling Ingram's products, programs, and services.

• Manages assigned existing accounts to create strategic plans that enhance reseller go-to-market growth, initiatives, and strategies.
• Generates revenue, drives profit and advance market-share by positioning and selling Ingram's products, programs, and services.
• Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship.
• Focus on account support within territory that are of significant strategic importance to, and have a major strategic impact on, the long-term success of the organization.
• Tactical selling

• Possess excellent communication skills written and verbal required.
• Selling skills necessary to identify opportunities, position solutions, and close deals.
• Strong organizational skills and problem-solving agility also required.
• Moderate knowledge of Excel and Word required.
• Ability to: work as a team member, partner effectively with others, multi-task, respond to rapid change, perform duties with accuracy and with a strong degree of urgency, prioritize and perform work with minimal supervision.
• Able to handle large quantities of information while maintaining a high level of accuracy.
• Ability to travel when requested.

• A high school diploma (or equivalent) required; a bachelor’s degree preferred but not required.
• Minimum of two years previous sales/customer service experience (preferably in a related industry) or one year of technology or distribution experience in a sales, support, or customer service capacity. These time frames may vary based on the candidate’s proven track record of successfully performing and demonstrating the level of knowledge/skills/experiences and delivering the results required of this role.

* This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.