Client Associate

Job Description

About the Role:

The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise, and Financial services industries to achieve quarterly revenue goals.

• Search for contacts based on priorities from the CP/Director
• Search for updates in Linked In/Factiva, etc. (promotions, new jobs, thought leadership)

• Identifying the key decision makers for the client lists we are prospecting.
• Learn the agenda they share in social media priorities for marketing strategy.
• Brief the Integrated Marketing team with insights on the client.
• Prepare a few key topics/questions to ask.
• Focus time around Contalto & Media Radar to see what they are doing in the space.

• In collaboration with Client Partner and other teams, preparing and sending proposals to clients.
• Answer client's questions regarding the proposal.
• Work on revisions to the proposal and set the deal until the performance stage, then transfer it to planning to manage.

• Work on several requests from clients including billing RFI, research requests, competitor data, screenshots, etc.
• Share WSJ published content that features clients.

• Cover for Client Partner and Associate Client Partner when needed.
• Prospect/research projects for the team.

• Work with planning on the wrap deck/report analysis for clients.
• Share relevant insights with the client and find ideas to upsell the deal based on performance results.

• 0-2 years' experience in advertising sales support is required.
• B2B & B2C media sector knowledge is preferred, or understanding is advantageous.
• Proven experience in providing client support and service.
• Proven ability to work well within a team environment while accomplishing individual projects.
• Strong proficiency with Microsoft and Google applications.
• Strong familiarity with non-traditional media solutions, including custom content and conferences.
• Strong familiarity with traditional media, print and digital media.

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, Market Watch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead.

More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award‑winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Location:

NYC - 1211 Ave of the Americas

Full time

Job Req: 50709

Union Status:
Union role

Pay Range: $65,000 - $75,000

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability, email ta Please put "Reasonable Accommodation" in the subject line.