Spa Sales Associate

Hand and Stone Massage and Facial Spa, located in Staten Island is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry.

• Passionate about customer service
• Motivated by success
• Interested in Beauty, Health, and Wellness
Then we want to meet you!

We can train you on everything you need to know about the spa industry! All you need is excellent customer softly service, sales skills, and a positive attitude!

What We Offer:
• Competitive Compensation – $16 base plus $10 for each membership sold. Build your own paycheck with our membership sales model.
• Contests – Friendly competition to test your sales and customer service skills.
• Career Growth – Rapid promotions, including management roles, based on performance.
• Ongoing Training – We are always learning and improving.
• Flexible Hours – Part‑time and full‑time shifts available.
• Positive and Professional Work Environment – There is no “I” in team; we work together to meet the spa’s goals and have fun while being professional.
• Employee Discounts – Discounts on products, services, and gift cards.
How You Contribute to Success:
• Meet membership sales goals – commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – training will be provided.
• Excellent customer service to members and guests.
• Flexibility and understanding that the business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive can‑do attitude; as the front desk you are the first impression of the spa.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
Qualifications:
• High School Diploma or Equivalent.
• 18 years old or older.
• Strong organization and attention to detail.
• Team player who can work independently with minimal supervision.