Business Travel Sales Manager

Business Travel Sales Manager Virgin Hotels North America LLC
• New York, NY, United States

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. We hire unique individuals who work together to create amazing experiences for our guests.

Every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together we can’t create that special experience for our guests.

Gone are the days of salespeople sipping martinis and propping their feet up. The Sales Manager is a multi‑tasking machine with strong community relations and an excellent reputation among clients. They also support our hotel family and create an epic experience for our guests. And just to clarify, they still like a good martini.

Reporting to the Director of Sales, the Sales Manager will be responsible for prospecting clients and cultivating relationships. Using previous experience in the hotel sales arena, the Sales Manager is directly responsible for developing Business Travel, Group Events, and Travel Industry business to meet revenue goals.

• Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel) the Sales Manager is responsible for developing business and meeting revenue goals. The candidate should smell new opportunities and respond with authenticity and professionalism.
• The Sales Manager stays cool under pressure and specializes in problem solving. As a titan of the industry, they are involved in networking organizations and a proud representative of Virgin Hotels. They maintain relationships and keep a finger on the pulse of supply, demand and market fluctuations.
• They prepare constantly evolving quarterly action plans and target accounts. The Sales Manager follows the sales & catering guidelines to book the highest quality business, cultivates reports and adheres to rules and standards. Timely responses to clients and proactive communication within the hotel are must‑haves and using “us”, “we” and “our” is key to success.
• The Sales Manager embraces learning, developing professional selling skills through Virgin Hotels’ organized training programs and weekly refreshers.
• The Sales Manager’s main role is bringing in business; customer relations must be a priority. We believe live is better than scripted and are looking for those who love hotel sales. To be considered, the candidate must be a self‑motivated, organized rock star who thinks differently.

Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing and events team.

• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly.
• Strong communication and presentation skills to all levels of management.
• Creativity and innovation are essential.
• Ability to think outside the box and approach all issues with a fresh perspective.
• Anticipate needs and over‑deliver wherever possible.
• Think on feet and use initiative to solve problems and deliver solutions.
• Excellent customer relations, communication, presentation and organization skills.
• Comply with all safety and health department procedures, as well as all state and federal liquor laws.
• Ability to change direction and work on multiple project aspects at once.
• Enthusiastic, passionate and able to motivate others.
• Leadership ability and behavior consistent with Virgin Hotels Core Values:
  Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service.

• Current, legal and unrestricted ability to work in the United States.
• Previous hospitality experience—hotels, bars, restaurants, nightclubs, or other event spaces.
• Minimum 1‑2 years of previous sales and supervisory experience.
• Clear and pleasant communication in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone.
• Proficient in Teams, MS Outlook, Word, Excel and PowerPoint.