Sales Representative/Agent
Listed on 2026-01-12
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Sales
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Customer Service/HelpDesk
Location: New York
Overview
Insurance Sales & Customer Service Representative.
Location:
Queens, NY. Job Type: Full-Time | In-Office.
Jay IS is a growing insurance agency dedicated to providing exceptional service and the best coverage options to our clients. We’re looking for a motivated and customer-focused Insurance Sales & Customer Service Representative to join our team in our agency office.
Position SummaryThe Insurance Sales is responsible for assisting clients in the office, providing excellent customer support, and selling insurance products that meet customer needs. This role involves relationship building, policy servicing, and helping drive agency growth through sales.
Key Responsibilities- Provide friendly, professional customer service to walk-in and call-in clients.
- Consult with customers to understand their needs and recommend appropriate insurance products (Auto, Home, Renters, Life, etc.).
- Process policy changes, payments, billing questions, and other service-related tasks.
- Follow up on leads, make outbound calls, and schedule appointments.
- Prepare quotes and explain coverage options clearly and confidently.
- Maintain accurate customer records and documentation in agency systems.
- Contribute to sales goals and overall agency performance.
- Support the daily operations of the agency office.
- Previous customer service or sales experience (insurance experience preferred but not required).
- Strong communication skills with a friendly, professional attitude.
- Comfortable talking with customers and presenting insurance solutions.
- Basic computer skills and ability to learn agency software.
- Self-motivated with the ability to work independently and as part of a team.
- [Optional] Active insurance license (Property & Casualty / Life & Health) or willingness to obtain one.
Experience: Not required
Employment: Full-time
Schedule: Monday - Friday 10AM - 7PM
Salary: $3,000 – $7,000 monthly
Benefits: Commission
About Jay I ServicesBecause we’re a fast-growing agency that truly invests in our team, we offer a supportive environment, hands-on training, clear opportunities.
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