Founding Account Executive

Join to apply for the Founding Account Executive role at Converge (YC S23)

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Join to apply for the Founding Account Executive role at Converge (YC S23)

This range is provided by Converge (YC S23). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$130.00/yr - $180.00/yr

We’ve hit $1M ARR with 200+ paying customers and strong investor backing. You’ll be our first sales hire, shaping how we grow to $10M+ ARR. You’ll work directly with the founders to define and lead our commercial motion, owning relationships, closing strategic new business, and laying the foundation for a high-performing GTM team.

This role is ideal for someone who wants outsized ownership and can step up and figure things out as we shape the sales playbook and team. If you’ve been looking for a career-defining role where you build, sell, and lead from the ground up, this is it.

About Converge

Converge is building the unified marketing measurement stack for online stores. We make it easy for marketeers to understand where their customers come from, cut unprofitable channels, and scale when things are working.  We combine customer data collection, consent management, identity resolution, marketing attribution, data forwarding, and analytics into a single platform.

Converge is backed by Y Combinator (S23), General Catalyst, and founders of Posthog, Algolia, Shipbob, Showpad, etc. We power the customer data infrastructure of 180+ ecommerce customers ranging from small DTC stores to publicly traded online retailers.

Responsibilities

This role combines account management with new business development. You will start by owning relationships with our most important customers and gradually increase your focus on acquiring new logos.

Account Management

• Own Customer Relationships:
  Serve as the primary post-sale contact for high-value accounts, ensuring ROI realization, adoption, and retention.
• Drive Renewals:
  Take full ownership of renewal conversations, mitigating churn risk and implementing proactive retention strategies.
• Upsell & Expand:
  Identify and execute upsell motions and expansion opportunities to increase account value.
• Be a Marketing Measurement Expert:
  Advise customers on attribution, conversion tracking, and reporting strategies, positioning yourself as a trusted technical partner.
• Champion Customer Needs:
  Collect feedback and partner with Product to influence roadmap decisions.

• Prospect & Prioritize:
  Build and manage a pipeline of ICP accounts through outbound and inbound.
• Consultative Discovery:
  Deeply understand each prospect’s pain points and underlying technical issues.
• Lead Demos as a Technical Expert:
  Deliver compelling product demos that address both business and technical requirements.
• Proposal & Negotiation:
  Own pricing discussions and contract negotiations through to signed agreements and revenue realization.
• Build the Playbook:
  Develop repeatable sales processes, outbound strategies, and collateral to scale the motion.

• Are curious and technical:
  You love understanding complex products deeply and can become a marketing measurement expert quickly.
• Thrive in ambiguity:
  You enjoy building processes from scratch and figuring things out without a playbook.
• Are commercially minded:
  You know how to uncover customer needs and tie solutions to real business value.
• Bring a professional, detail-oriented approach:
  You’re organized, consultative, hyper responsive, and great at managing multiple stakeholders.
• Have sales experience:
  You’ve successfully carried quota as an AE or AM.
• Have Martech experience:
  Experience selling to marketing teams or personal experience working with Martech software.

• Think selling alone is enough without becoming an expert:
  Our customers choose us because we deeply understand their technical challenges.
• Prefer certainty over upside:
  There are no rigid benchmarks or career tracks here - just big upside for overachievers.
• Don't like working hard:
  This role demands more commitment and agency than a typical AE role because it is…