Operations & E-Commerce Coordinator

Siegelman Stable is seeking a highly organized and proactive Operations & E-Commerce Coordinator to support the day-to-day operations of our growing fashion brand. This role is ideal for someone who understands the behind-the-scenes mechanics of running a modern fashion business and enjoys balancing e-commerce, inventory, and customer experience.

You will work closely with the founder and team to ensure that our online store, inventory systems, and customer interactions run smoothly.

• Manage and update the Shopify store (product uploads, inventory updates, product descriptions, collections)
• Assist with online launches and product drops
• Monitor website performance and troubleshoot issues
• Coordinate with fulfillment partners to ensure orders ship accurately and on time

• Track inventory levels across Shopify and warehouse systems
• Assist with inventory forecasting and restocks
• Coordinate shipments, returns, and exchanges
• Maintain organized product data and SKU systems

• Handle customer service inquiries via email and social media
• Resolve order issues, shipping delays, and returns professionally
• Maintain a high-quality brand experience across all customer touchpoints

• Assist with daily operational tasks for the brand
• Support product launches and logistics
• Help maintain internal systems and documentation
• Coordinate with vendors, warehouses, and other partners

• Experience working with Shopify
• Strong organizational and problem-solving skills
• Excellent written communication
• Comfortable managing multiple tasks and deadlines
• Interest in fashion, e-commerce, and growing brands
• Prior experience in fashion, retail, or e-commerce operations is a plus

• Location:
  
  New York
• Type:
  Full-time
• In Office