Sales & Design Specialist

Location :

• New York, NY Summary :
  Bring your years of professional interior design and/or luxury retail experience to a brand that’s expanding nationally.
• Combine your love of home décor and luxury products with your selling skills in an inclusive team environment.
• Harbour Outdoor is the perfect opportunity to start or grow your career in the interior design industry.
• Our Sales & Design Specialists receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals.
• To succeed in this role, you must provide exceptional customer service, be a team player, build relationships, and support your colleagues in all facets of the business.

• Assist customers with sales and post-sale follow-up, including processing ESD requests, placing orders, resolving delivery issues.
• Ability to influence customers in order to achieve sales goals.
• Co-manage and run the day-to-day operations of the Showroom with your co workers.
• Actively engage with new & existing customers and create a clientele that you regularly reach out to.
• Identify outreach opportunities, including marketing to local interior designers, architects, realtors and developers.
• Work with the showroom team to maintain showroom appearance and comply with visual merchandising standards.
• Maintain and assist in ordering inventory for all Showroom marketing collateral, office supplies, swatch samples, update vendor and pricing information, and escalating any facilities issues.
• Attend Showroom meetings, product training, and utilize the Harbour website and catalog to increase product and design knowledge.
• Demonstrate excellent verbal and written communication skills when responding to our clients via phone & email around specific inquiries, client issues, promotions, and Showroom events.

• Five+ years of experience in home furnishings, design, or luxury retail Self-starter, quick learner, team player Proficiency with Mac OS, Gmail, and web navigation.
• Must be able to lift up to 35 pounds and regularly move items.
• Flexible to meet showroom scheduling requirements.
• Ability to stay organized with strong time management skills.
• Deliver industry leading service which 'surprises and delights’ your customers throughout the ordering process and beyond.

• Harbour is a family-owned global design brand rooted in nearly fifty years of craftsmanship and heritage.
• Founded in 1976 by master blacksmith Jim Condos, Harbour has grown from a small Sydney workshop into an internationally recognized luxury outdoor furniture company, still led by multiple generations of the Condos family.
• We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail.
• Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide.