Associate Manager | In-Store Member Engagement

Employer Industry: Retail

• Opportunity to work with a leading retailer in loyalty engagement and customer retention
• Engaging role that offers hands‑on experience in executing loyalty initiatives
• Supportive environment with opportunities for collaboration across various teams
• Chance to utilize advanced MS Excel skills and analytical abilities to drive business results
• Flexible work environment with the ability to adapt to changing business needs
• Opportunity to make a tangible impact on customer loyalty and brand success

• Partner with Store Operations, Field Leaders, and HQ teams to implement loyalty initiatives
• Build and maintain reporting tools to track program performance and identify trends
• Analyze data to provide insights for optimizing in‑store loyalty programs
• Support execution of seasonal and promotional programs in stores
• Prepare and distribute actionable reporting for field teams and business partners

• Advanced Excel skills, including pivot tables, VLOOKUP, formulas, and charts
• Strong analytical skills with the ability to interpret data into actionable insights
• Solid understanding of retail operations and loyalty programs
• Strong communication skills for effective collaboration across teams
• Ability to manage multiple tasks and deadlines while maintaining attention to detail

• Experience creating reporting dashboards
• Problem‑solving mindset with the ability to adapt quickly to changing priorities

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