Museum Store Sales Associate; Part-Time

Position:Museum Store Sales Associate (Part-Time)

Location: New York, NY

Job :395

# of Openings:1

JOB TITLE:Museum Store Sales Associate(Part-Time)

REPORTS TO:Supervisor of Merchandise Operations

New York’s first museum, The New York Historical is a leading cultural institution documenting over 400 years of American history through a peerless collection of art, documents, and artifacts. Our offerings span groundbreaking exhibitions; acclaimed educational programs for teachers and students nationwide; and thought-provoking conversations among leading scholars, journalists, and thinkers about the past, present, and future of the American experiment.

The New York Historical is a museum of museums and a collection of collections. We are home to the Patricia

D. Klingenstein Library, the Center for Women’s History, the Reiss Family Graduate Institute for Constitutional History, the Dorothy Tapper Goldman Center for Teaching Democracy, the DiMenna Children’s History Museum, and the future American LGBTQ+ Museum. We elevate the perspectives and scholarship that define the United States’ democratic heritage and challenge us all to shape our ongoing history for the better.

The sales associate is responsible for providing outstanding customer service and for performing operational duties that drive sales through merchandising, register functions, store cleanliness, and other related duties. The store associate represents The New York Historical to our customers. Associates must be courteous, efficient and have a genuine desire to sell to customers so that their needs and expectations are met or exceeded.

The museum store sales associate shifts include Fridays, Sundays, Tuesdays, and an additional Saturday, weekday or evening as needed, with a maximum of 24 hours per week. Only candidates who can commit to work Friday to Sunday will be considered.

• Maintain a professional and courteous relationship with customers and coworkers;
• Use product information and available resources to educate customers and assist them in making product selections that are right for them resulting in increased sales for the museum store;
• Serve customers promptly. Minimize wait time and delays;
• Participate in learning and development activities such as store meetings, product tours and all other training provided by The New York Historical;
• Collaborate with the store team to support and achieve the goals of the store and The New York Historical;
• Clean shelves, counters, tables, railings, baseboards, floors and product according to store policy and as directed by senior sales associate and merchandise department supervisors;
• Assist in unloading stock, checking products against invoice, pricing merchandise, preparing customer purchases for commercial conveyance, cleaning storage areas and displaying product;
• Assist in duties associated with physical inventory, including counting and tallying merchandise, and careful packing and storage of surplus product;
• Aid the senior sales associate and supervisors in the implementation of merchandising and operational procedures;
• Identify and document the return of damaged product. Record customer product suggestions. Relay reorder notifications to buyer;
• Operate the point of sale cash register and prepare customer receipts efficiently. Total price, tax and shipping and handling charges accurately. Balance cash register at the end of each shift or as scheduled;
• Follow management direction in completing other duties as required;
• Undertake projects of moderate complexity for merchandise department and perform broad range of duties as requested, including, but not limited to, participating in museum store pop-up onsite events and offsite sales;
• Educate customers about The New York Historical through engaging conversations about the institution, exhibitions and collections. Promote the institution through the sale of memberships.

• High School diploma or GED required;
  Associates or Bachelor’s degree in a related field is preferred;
• 1 year customer service/cashier experience, preferably in a museum/arts setting;
• High level of verbal communication skills;
• Must be available to work weekends, evenings and holidays.

The physical demands described here are representative of those that must be met by an employee with or without accommodation, to successfully perform the essential functions of this job.

The employee must be able to lift and carry 40 pounds and stand for long time periods of time.

Salary: $22.75/hour

The New York Historical is an Equal Opportunity Employer.