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Wholesale & Ecommerce Customer Service Coordinator
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-05
Listing for:
Fourth Floor
Full Time
position Listed on 2026-03-05
Job specializations:
-
Retail
Ecommerce, Customer Service Rep, Retail Sales, Wholesale
Job Description & How to Apply Below
Our client, a contemporary women's lifestyle brand, is seeking a Wholesale & Ecommerce Customer Service Coordinator to join their team in NYC!
Responsibilities- Manage wholesale orders in JOOR + Shopify
- Allocate inventory and coordinate shipments with sales + warehouse
- Handle EDI, UPCs, retailer compliance, and reporting
- Support wholesale accounts (order updates, returns, RAs, payment + shipping outreach)
- Respond to ecommerce customer inquiries and process returns
- Maintain accurate inventory and monitor sell-through
- Assist with production projections and PO creation
- 3+ years experience in wholesale/ecommerce operations within fashion
- Strong knowledge of JOOR, Shopify, EDI and ERP (AS2000 preferred)
- Detail-oriented, organized, and solutions-driven
- Comfortable in a fast-paced, growing brand environment with an entrepreneurial spirit
Full time on site, 5 days in office
$70k-75k
Please submit your resume for consideration!
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