Department Manager

Department Manager – Citarella – The Ultimate Gourmet Market

Salary: $24.00/hr – $27.00/hr (based on skills and experience).

As the Department Manager you oversee all aspects of the produce department, ensuring profitability, attractive displays, inventory control and a high‑quality shopping experience for every guest. You serve as the subject‑matter expert, guiding the team to excel in service, teamwork, and product knowledge.

• Model and deliver exceptional guest service and ensure guest needs are met in a timely fashion.
• Oversee day‑to‑day operations of the department.
• Receive merchandise, break down pallets, manage vendor invoices and ensure products meet Citarella standards.
• Manage department profitability, merchandising, guest service, appearance, and team member supervision.
• Write department schedules, approve team members PTO, maintain timecards and manage labor.
• Supervise team members, ensuring service standards are always met.
• Manage and maintain department inventory levels.
• Collaborate with the buyer to ensure proper product assortment, merchandising, ordering and inventory control.
• Monitor quality, freshness, culling of merchandise, and safeguard proper product rotation. Adhere to all DOH, DOA and OSHA standards.
• Ensure department is cleaned and maintained throughout all shifts (produce displays, coolers, work areas, etc.).
• Maintain accurate department signage and pricing.
• Direct and support team members on department opening and closing procedures.
• Assist store leadership, as required, to select, train, develop, and mentor team members.
• Cultivate, develop and retain team members through motivation, feedback and growth opportunities.
• Adhere to all assigned duties by the management team.
• Minimum of 2‑3 years’ experience managing a department in a grocery store environment.
• Flexible schedule including nights, weekends and holidays.
• Ability to perform physical requirements of job: standing, kneeling, stooping, using stairs, lifting, pushing and pulling items of usually 20‑75 pounds.
• Vast knowledge of handling perishable items and product rotation.
• Food safety and sanitation knowledge.
• Ability to show initiative, work with limited supervision, and be self‑motivated.
• Ability to hire, train, inspire and develop a team.
• Team building and brand ambassadorship.
• Excellent interpersonal communication and organizational skills.
• Analytical thinking and proficiency in math needed to perform job responsibilities.
• Proficient computer knowledge and skills;
  Microsoft Outlook, Word, Excel.

Competitive wages, medical/dental/vision, company‑sponsored life insurance, flexible spending accounts, employee discounts, paid time off, 401(k) retirement plan with company match.

Citarella is an Equal Opportunity Employer (EOE).