Seasonal Sales Advisor - Columbus Circle NYC

H&M Seasonal Sales Advisor - Columbus Circle NYC

As a Sales Advisor, you will provide excellent customer service, welcoming and guiding customers through the store to actively sell our products and supporting them with guidance. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. You will also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back‑of‑house, working closely with the rest of your store team to deliver an excellent customer experience.

• Provide excellent customer service: welcoming and guiding customers through the store and OMNI experience where available, supporting them with direct customer service
• Engage in conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) and in‑store sustainability initiatives
• Represent yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with the store management team
• Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
• Operate fitting room and checkout areas according to best practice and processes
• Contribute to a clean and tidy sales floor and back‑of‑house (including stockrooms)
• Support garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
• Ensure good stock levels with replenishment routines on sales floor
• Upkeep and follow best practice for any in‑store OMNI services & in‑store tech services/tools
• Support with opening and closing of the store
• Follow all health & safety guidelines and legal requirements applicable to the role and responsibilities

• Passionate about fashion and everything we create in‑store
• Motivated by giving customers a great experience
• Communicative, creative, curious, motivated, flexible, decisive, and action‑oriented
• Enjoy working in a collaborative and dynamic environment
• Have sales experience working in a dynamic and collaborative environment
• Experience working with customer service in fashion, retail or other service‑related industries

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values‑driven organization guided by our 7 unique values
• Access to Colleague Resource Groups (CRGs) for community and networking opportunities
• Inclusive company where you’re encouraged to be yourself at work
• Opportunity for career growth and aspirations with a large global talent community
• Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs and paid time off
• Access to a large global discount and employee discount at H&M, Other Stories and COS

Job Status:
Hourly, Non‑Exempt

EEOC Code: SLS

Compensation:
Sales Associates Pay Rate $18.00 per hour

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at  and use Ask a Question.

Benefits:
All H&M Group employees receive a staff discount card usable at all H&M Group brands online and in stores. You also join the H&M Incentive Program (HIP).

Inclusion & Diversity: H&M promotes inclusive, diverse, and equitable workplaces throughout the organization. All diversity dimensions are considered in recruitment.