Store Support, Customer Service Rep

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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.50/hr - $19.50/hr

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required. These positions play a critical role in ensuring the highest level of customer satisfaction. Responsibilities include directing customers to store departments or merchandise, answering questions on product order status, handling cash management, or ensuring program compliance.

Candidates must work cooperatively with other associates, vendors, carriers, and manage their tasks with little supervision, demonstrating attention to detail and time management skills. Integrity, responsiveness to operational concerns, and focus on store objectives are essential. Specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Not Applicable

Full-time

Consumer Services

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