Facilities Manager

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. The Facilities Manager is responsible for overseeing repairs and maintenance, facility operations, and architectural preservation of Bvlgari stores in the North American market. This position works closely with store management, market directors, regional operations, loss prevention, and visual merchandising teams, as well as vendors and contractors, to identify problems and develop sustainable solutions. Responsibilities include scheduling, coordinating, negotiating, and following through on all store maintenance activities such as millwork, electrical, plumbing, HVAC, janitorial, MEP, fire protection, elevator inspections, and general repairs, along with store close‑outs.

• Repairs and Maintenance (ordinary and extraordinary)
• Build and maintain relationships with Store Directors and Operations Managers
• Assist in coordinating small‑scale layout improvements, such as furniture additions and special project installations
• Identify problems and develop solutions for old stores, coordinating with Store Management teams and vendors
• Coordinate repairs and maintenance through Service Channel (website)
• Implement and train teams on Service Channel usage
• Review and negotiate all cost proposals
• Develop and maintain cost summaries of all maintenance work (OPEX and CAPEX) and issue purchase orders for services
• Create a site visit schedule for all nationwide locations to ensure store conditions meet Bulgari regional and worldwide standards
• Create a database for floor plans, specifications, materials, cleaning guidelines, and a preferred vendor list for each store
• Review on‑site installations, verifying that repairs and layout improvements are executed correctly
• Address urgent facilities issues immediately (off‑time availability)
• Negotiate contracts with HVAC, lighting, and MW vendors
• Assist during new store handovers and punch lists with project managers
• Serve as point of contact for BCA office improvement requests
• Organize and follow up on centrally requested roll‑outs and nationwide store improvements

• 5+ years of experience in high‑end retail projects
• Knowledge of Italian is a plus
• Excellent communication skills
• Proactive attitude and problem‑solving ability
• Capability to manage multiple projects under tight deadlines
• Strong cultural background with an interest in luxury and fashion industry trends
• Travel up to 20‑30%

• Mid‑Senior level

• Full‑time

• Management and Manufacturing
• Retail Luxury Goods and Jewelry