AVP, Store Manager

Overview

Under the direction of the Vice President, Store Director, the AVP, Store Manager is responsible for increasing the sales of our Top Sellers by focusing on driving the selling process through developing and managing effective selling teams and creating a service and selling culture that delivers results. The AVP, Store Manager builds and leads a high performance selling organization; drives performance through direct oversight of the selling process, and coaches managers to effectively motivate the selling team to achieve selling goals, while ensuring that the customer service experience delivered by the store team consistently exceeds customer expectations.

The AVP, Store Manager understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining top talent to drive sales results and maximize store volume.

Salary Range $152,014 - $190,017*

• Strong interpersonal skills who can gain ground without damaging relationships. Can be both direct but diplomatic and gain trust from others quickly.
• You often go above and beyond your goals. You are a consistent performer with a proven track record in driving positive outcomes through objectives and measures within a large complex organization.
• Generates a variety of approaches to problem solving quickly including new and novel ideas.

• 12+ years of management experience with luxury retailers or comparable experience.
• Established relationships with Top Sellers within and outside of the organization

• Create a strategic vision around selling and clienteling behaviors. Rally support from the team to implement.
• Through strong selling floor presence and hands-on coaching of store leadership and the selling management team, positively impacts the sales and productivity of the selling organization.
• Promote a clienteling culture that supports the Saks philosophy and drives the use of technology.
• Ad hoc responsibilities as needed

• In partnership with the Marketing Director, oversee the development of the strategic roadmap to engage top/high net worth clients as well as elevate overall market position.
• Maintain relationships within the community to meet and retain target customers and to identify marketing opportunities.

• Oversee top level sellers, including the Fifth Avenue Club (Personal Shopping Service), Digital, and Social.
• Be Responsible for developing the Assistant General Managers to promotability.
• Know competitors  top talent selling associates.
• Provide leadership and motivation to the Fifth Avenue Club (Personal Shopping Service) and Digital & Social businesses to drive selling and clienteling.

• Work with Director of Store Merchandising to address major, customer-focused matrix needs and vendor requests
• Has a point of view on communicating to the merchant organization regarding merchandise matrix.

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.